Kelly Cadillac

Purchase I would like to say Uzma Shafqat is a asset to the dealership & goes out of her way to serve clients. Uzma goes out of her way to make her client hap I would like to say Uzma Shafqat is a asset to the dealership & goes out of her way to serve clients. Uzma goes out of her way to make her client happy. Jeff the owner also does a wonderful job with his dealership. More

Second Time - Still a Charm Since our first experience with Kelly Cadillac in 2016, we have been very pleased with the friendly, knowledgeable staff throughout the dealership - f Since our first experience with Kelly Cadillac in 2016, we have been very pleased with the friendly, knowledgeable staff throughout the dealership - from sales to management, from finance to service. When it was time for us to get a larger vehicle, our first thought was to return to Kelly; we were very pleased with their excellent customer service approach. Working with Uzma Shafqat, who sold us our first car, was most helpful, courteous, thorough, and professional. She took the time to discuss what our needs were; what we were looking for both in terms of vehicle choices and financing options; and then made a number of suggestions that could meet our needs and expectations. Uzma showed us a number of vehicles, both sedans and SUV's. After test driving several, we selected the SRX model. Glenn Davis and Mark Gagliardi expeditiously processed and fully explained the paperwork; e.g. lowest financing terms, registration, and insurance card so that we were able to take the car home the same day. We'll be back for when servicing is due and to pop in and say "hello." More

Excellent buying experience It was a pleasure buying my used CTS from this dealership. ALL employees I dealt with were extremely helpful and courteous. Unlike other dealerships It was a pleasure buying my used CTS from this dealership. ALL employees I dealt with were extremely helpful and courteous. Unlike other dealerships, who often exert a lot of pressure, these folks were friendly and made it a good buying experience. All issues were addressed to my satisfaction, and I look forward to returning when service on my vehicle is needed. More

Excellent Customer Service This was truly the best car buying experience I have ever had. I felt extremely cared for and confident in my decision. No pressure and highly sensit This was truly the best car buying experience I have ever had. I felt extremely cared for and confident in my decision. No pressure and highly sensitive to my needs. Sharon George More

Best customer service I have experienced at a dealership I am a owner of an ATS4 3.6l performance. Also I past QA inspector for the leading electric car manufacturer. So I have a great attention to detail. K I am a owner of an ATS4 3.6l performance. Also I past QA inspector for the leading electric car manufacturer. So I have a great attention to detail. Kelly Cadillac has been a breath of fresh air to me from past experiences. They want to exceed my expectations and do so on ever service and warranty work. You can Look forward to fruit and breakfast items through the week, coffee, and soda on the house. The waiting room is comfortable, and if your lucky even the owner will stop by just to say hi and thank you for your business. They wash my car for me every time. I was once unhappy about a trim piece after an install and they fixed it free of charge, great service, great people. I would recommend buying your next car here, that's why I felt it was worth leaving this review. More

Highly Recommended!! This dealership is very precise! Excellent knowledge on the inventory, Relaxed atmosphere and comfortable! Everything on their lot is the best that ca This dealership is very precise! Excellent knowledge on the inventory, Relaxed atmosphere and comfortable! Everything on their lot is the best that can be expected. Everyone of the associates treat the vehicles as if they were their own. Can't say enough about my experience with Kelly Cadillac! See Uzma Shafqat, she will treat you very well! She definitely went the extra mile to make sure my wife and I understood the electronics and components that are featured with the CTS that we purchased. Uzma has the experience to get the job done!! Kent & Janine Ephrata, Pa. More

New Car Purchase Uzma Shafqat helped me purchase a new Cadillac XTS on Saturday from Kelly Cadillac. She was knowledgeable, helpful and worked hard to help me find the Uzma Shafqat helped me purchase a new Cadillac XTS on Saturday from Kelly Cadillac. She was knowledgeable, helpful and worked hard to help me find the "right" car. She is a valuable asset to the Kelly Cadillac Team. Glenn David was very helpful and knowledgeable in getting the loan worked out and all the papers ready to be signed to save me time. I appreciated their team effort . I am completely satisfied with the Kelly Team. This is my 8th Cadillac from them. I feel like one of the family and am treated as such. Janice Black More

great place to buy a car - classy product and class staff We had a great experience from our first visit till the day we signed for it - we were able to try it out for the weekend which is what really allowed We had a great experience from our first visit till the day we signed for it - we were able to try it out for the weekend which is what really allowed us to see how it would fit in our family needs. Uzma answered all our questions and was honest and up front about all the cars facts and if she wasn't she quickly got the information we neded. More

Amazing experience! Erin was the main reason we moved forward on our amazing new vehicle. Her kindness and personality made us want to give Kelly Cadillac our business. Erin was the main reason we moved forward on our amazing new vehicle. Her kindness and personality made us want to give Kelly Cadillac our business. Then we got to meet Marc, Chris, Katie, and Geoff and that only made us more certain of our decision. We will refer family and friends. Thank you! More

Outstanding I was looking for a pre-owned Cadillac for some time. I had wanted a certain model however finding a pre-owned vehicle that would meet my expe I was looking for a pre-owned Cadillac for some time. I had wanted a certain model however finding a pre-owned vehicle that would meet my expectations was proving to be very challenging. Having just about reached the conclusion that I would need to abandon my search for that particular model, I recently visited Kelly Cadillac to look over their inventory as they are highly revered as a Cadillac dealer and their pre-owned vehicles are always exceptionally clean and in superior condition. Kelly introduced me to exactly what I was looking for - a low mileage, one owner vehicle previously owned by a very particular individual, that was in stunning, show room condition.. It was a once in a lifetime find as attested by Cadillac enthusiasts and all that have seen it. The entire experience with the sales and staff from the beginning through purchasing the vehicle and follow up by sales was a great experience. Kelly's high degree of professionalism, courtesy and willingness to meet their client's satisfaction is outstanding. It is obvious to see why they come so highly recommended as a premier Cadillac dealer. More