
Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We had brought our towne & country in for a coolant leak on a Friday morning and spoke to mr mullen in service and he welcomed us to the dealership.We saw that it was very busy and mr mullen assured we leak on a Friday morning and spoke to mr mullen in service and he welcomed us to the dealership.We saw that it was very busy and mr mullen assured we would have our car back for the weekend,with that he got us a ride home andwithin a few hours had called us with an estimate,,,,,we gave him the ok to repair the coolant hoses,he called as promised around two pm and sent the shuttle to pick us up,when we arrived at the shop we let mr mullen know that we were treated incredibly well and we picked up our vehicle.Thanked him for his help and we would be back soon. Thank you Jim Mullen Victoria More
Joe was very professional and knowledgeable about his vehicles. He took a lot of time to give my family a full tour of the vehicle we purchased and answered a lot of questions about other models we were vehicles. He took a lot of time to give my family a full tour of the vehicle we purchased and answered a lot of questions about other models we were considering. I know a lot of people would read these reviews and think they are written to be as nice as possible to the dealer. But please trust that this is a very objective review of both Joe and the dealership. They listen to what you have to say and they work, very hard, to get you into the car you want. I felt like my family received a no-bs assessment of our financial situation and received solid suggestions on the best course of action to purchase a new car and unload a lot of negative equity. This dealership works for you, not for some mystery man who hides behind a desk that is six feet above the sales floor. A final thought. As I sat in Joe's cubicle waiting for all of the numbers to get worked out (which was very quick btw) there must have been no less than five other employees walk by who asked me how I was or said, "good afternoon". These aren't people who treat you like another sales-notch-in-the-belt. More
I just wanted to mention how great the service department is. My check engine light came on my jeep while I was doing errands with my two kids the other day. So i drove my jeep to Kelly but it was late in t is. My check engine light came on my jeep while I was doing errands with my two kids the other day. So i drove my jeep to Kelly but it was late in the day and the technicians were gone for the day. This was the first time I was ever at Kelly and Mr. Vrabel and the service department went out of their way to help me. He could of easily told me to come back tomorrow but he could sense that i was nervous about driving it so he called the local rental car place and got me a rental. the next day my car was fixed. Kelly has got a a new customer. Thank you Mr. Vrabel and the Kelly service department More
Both Larry and Anthony were very helpful. Even though I really didn't need to upgrade from a 2010 to 2014 Jeep Grand Cherokee, I was given numbers I couldn't refuse. My 2010 was purchased from Kelly Jeep n really didn't need to upgrade from a 2010 to 2014 Jeep Grand Cherokee, I was given numbers I couldn't refuse. My 2010 was purchased from Kelly Jeep new and I never had one single problem. Hopefully, the 2014 will do the same. More
My experience dealing with Kara was very good. She was very knowlegable and took the time to explain all aspects of the car. This was not my first time buying from Kelly and as a result of my dealings wi very knowlegable and took the time to explain all aspects of the car. This was not my first time buying from Kelly and as a result of my dealings with Kara I will be back again in the future. More
I was nervous and emotionally distraught because this was my first time buying a new van without my husband and Kara made the whole process a good experience for me. She was knowledgable, sincere, patient, my first time buying a new van without my husband and Kara made the whole process a good experience for me. She was knowledgable, sincere, patient, friendly, calming and in general a complete pleasure to work with for the several weeks it took for me to make my decision. She gave great suggestions that helped me reflect on my choices and she supported me the whole way. We took multiple test drives and she never made me think I was taking too much time to come to a conclusion. She is a pure delight and totally oppposite all the stereotypes of the auto salesman. It was like buying a new van from a friend. I will work with her again and again. And the manager of the dealership, Larry Beckett, was totally suppportive of her and my emotional situation also. He made me feel like he had my best interests at heart and helped me drive away in a Chrysler Town and Country that I absolutely love. More
Kara was extremely polite and provided excellent customer service. Kara provided me with coffee and thoroughly reviewed all the Jeep's controls and even paired my iphone. I plan to purchase vehicles in the service. Kara provided me with coffee and thoroughly reviewed all the Jeep's controls and even paired my iphone. I plan to purchase vehicles in the future from Kara. Thanks Kara! More
I went in to look for a new Ram truck. I was met by Kara who was very knowledgeable and friendly. During my visit, she learned of my background and very courteously introduced me to another sales associate who was very knowledgeable and friendly. During my visit, she learned of my background and very courteously introduced me to another sales associate, Chuck (who I will write his own review). His background and mine are very similar. I wound up buying a truck from them. What impressed me greatly about Kara outside of her professionalism was her willingmess to share/give up her commission or however salary is determined at the dealership. This shows not only professionalism but a true dedication to Kelly by her. That kind of loyalty is usually unrecognized and needed to be shared !! More
Purchasing this car with Kelly motors was an A+ experience! I went to 4 dealers before going here and none of them went over the entire vehicle that I was interested in like Kara did. She is throug experience! I went to 4 dealers before going here and none of them went over the entire vehicle that I was interested in like Kara did. She is through...friendly...positive and a total asset to this Dealership. Nice job! More
Kara was great. She was very knowledgeable and showed the ins and outs of the car. Never before did someone go over everything in the car with me when I purchased a new car. She listened about what my the ins and outs of the car. Never before did someone go over everything in the car with me when I purchased a new car. She listened about what my needs were and she was able to get me in the car that I wanted. More