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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.3
649 Reviews

649 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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July 24, 2021

I called for an appointment and was able to get in as requested. I always go to Dave Vrabel and he does an excellent job getting my car serviced as needed in an expedition manner. Thanks Dave for anoth More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Carolyn, We loved reading this review! Happy customers are our aim, and it appears Dave really hit the bulls eye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 19, 2021

The inspection and emissions check up when very well. And the service maintenance was checked as well. Everything was completed to my satisfaction. No problems were found. More

by dianehall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Diane, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 14, 2021

Friendly and excellent service. I’m glad I have found a place that values my car for what it is at the same dealership name. Eric was extremely helpful for having my questions answered that I didn’t need t More

by Devilsinner4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, sales and service manager
Jul 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 13, 2021

Very good experience- I highly recommend Dave Vrabel, service advisor-- highly professional, fair prices I have had a long relationship with the dealer and my son has bought three vehicles here. More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Ted, Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 03, 2021

They were so attentive and friendly. I would definitely recommend! More

by poohwald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk. None of these
Jul 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

July 01, 2021

Dave V was pleasant to work with and kept me updated on the status of my car. More

by Jana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Jana, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 25, 2021

Had a not so good experience at my last service. I was hesitant to return. This time the service was excellent I was satisfied with everything. Very professional. Service was completed in a timely manne More

by Jeep2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota J Mosteller
Jul 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 23, 2021

I have always been extremely satisfied with the professionalism, service and information provided on any issues encountered. Pleasant experience all around. More

by wdbyrnes1
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 21, 2021

Great Service from Dave Vrabel who always treats me well. More

by Pat Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Pat, It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Kelly Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you on your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

June 17, 2021

The work was done within the estimated timeframe (less than 2 hours) and the waiting area was comfortable.The staff that I had contact with were polite and responsive. More

by ekantra
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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