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Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
648 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
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March 14, 2020
Courteous and professional Dealer always provides courteous and professional service. Fixes the car right. Service was very expensive but that's Mitsubishi's fault. Will go to Dealer always provides courteous and professional service. Fixes the car right. Service was very expensive but that's Mitsubishi's fault. Will go to an American brand next time. More
by eballiet
Employees Worked With
March 14, 2020
Dave Gravel Excellent Great service adviser.. Dave does an amazing job. He has been my service adviser for many years. I recommend him highly. He deserves high recognition. Great service adviser.. Dave does an amazing job. He has been my service adviser for many years. I recommend him highly. He deserves high recognition. More
by tgaydos
Employees Worked With
March 13, 2020
Body Shop Work Dave thoroughly explained the situation and as to why my Jeep had to be transferred to the body shop. Steve then took charge and did a perfect job of Dave thoroughly explained the situation and as to why my Jeep had to be transferred to the body shop. Steve then took charge and did a perfect job of explaining how the roof fin antenna was going to be fixed and what it would cost. The technician did an excellent job and the Jeep was shined up. Steve’s boss approved two coupons and I was extremely pleased with the entire experience. More
by Paul H.
March 07, 2020
30,000 mile check with oil change I brought my car in for routine maintenance. Dave Vrabel the person I always go to told me I was due for my 30,000 mile check. I agreed. My 2014 Je I brought my car in for routine maintenance. Dave Vrabel the person I always go to told me I was due for my 30,000 mile check. I agreed. My 2014 Jeep Grand Cherokee runs great. More
by Carolyn
Employees Worked With
March 06, 2020
Awesome! My service advisor Jim is terrific! They serviced my vehicle FAST and it cost less then a Jiffy Lube and it was done by a factory trained tech. serviced my vehicle FAST and it cost less then a Jiffy Lube and it was done by a factory trained tech. More
by MMORELLI
March 02, 2020
Great service again at Kelly jeep in allentown on Lehigh street. Dave Vrabel helps get my car in and out in a timely manner. Thanks again street. Dave Vrabel helps get my car in and out in a timely manner. Thanks again More
by Jazzman
Employees Worked With
February 25, 2020
Oil change, inspection, and alignment Wow! I was in and out of the shop in an hour. The staff was very friendly and professional. Dave kept me up to date on all aspects of the service en Wow! I was in and out of the shop in an hour. The staff was very friendly and professional. Dave kept me up to date on all aspects of the service encounter. I was very pleased with my visit. More
by vincent4
Employees Worked With
February 21, 2020
Thanks Dave! As always, Dave Vrabel is wonderful. He listens to any concerns, takes time to explain what is needed and provides spot-on cost estimate. My 2014 Gran As always, Dave Vrabel is wonderful. He listens to any concerns, takes time to explain what is needed and provides spot-on cost estimate. My 2014 Grande Cherokee is in great condition because of Dave. Dave is the only service advisor I will go to. More
by CLZ
Employees Worked With
February 19, 2020
Dave does an excellent job keeping me informed of what is happening with the JK. Always has time to explain the repair and provide advice. happening with the JK. Always has time to explain the repair and provide advice. More
by jamesmckeon5
Employees Worked With
February 18, 2020
Why I keep coming back! No one is ever excited about taking their car in for service but at the Kelly Automotive Group I know I will be treated not as a sucker to be ripped o No one is ever excited about taking their car in for service but at the Kelly Automotive Group I know I will be treated not as a sucker to be ripped off but a great customer who deserves the very best care for his vehicle. As soon as I get there an see Jim Hillegass’s face, I know that my car will get the service it deserves and when I leave I will not have to worry because I know I got the best service ever. How many places do go that you fill confident from the time you arrive and the time you leave that you will be taken care of and not have a worry in the world. Carm Biery More
by Carm
