Kelly Chrysler Dodge Jeep RAM - Service Center

Excellent Service I took my Grand Cherokee to Kelly this morning for inspection/emissions and a lube and oil change. I was greeted promptly on arrival and my service o I took my Grand Cherokee to Kelly this morning for inspection/emissions and a lube and oil change. I was greeted promptly on arrival and my service order paperwork was completed quickly. The work I requested was completed in a timely manner and to my complete satisfaction. The service adviser with whom I worked was courteous and knowledgeable. I waited in the service lounge for the work to be completed and the lounge was quite comfortable. More

Best service at Kelly. They really take care of you. Drove in with a low air in right front tire and no appointment. They took me in right away on a very busy day and I was out of there with a patched t Drove in with a low air in right front tire and no appointment. They took me in right away on a very busy day and I was out of there with a patched tire in 45 minutes. More

Super fast service Just needed an oil change and “trip” check and although they seemed very busy, waited only 30 minutes. Do enjoy the waiting area and complimentary w Just needed an oil change and “trip” check and although they seemed very busy, waited only 30 minutes. Do enjoy the waiting area and complimentary wifi. More

Great service Always have a great experience when going to get my car serviced at kelly jeep Dave always takes great care and keeps me informed and is very helpfu Always have a great experience when going to get my car serviced at kelly jeep Dave always takes great care and keeps me informed and is very helpful More

Recent Service Appointment Working with Dave Vrabel is a real pleasure. Shuttle service was prompt and the driver, John, was a pleasure to talk to. Not much more to say. Working with Dave Vrabel is a real pleasure. Shuttle service was prompt and the driver, John, was a pleasure to talk to. Not much more to say. More

Oil Change 12/20/18 Kelly Chrysler service department provide excellent customer service. The online scheduling feature allowed me to quickly schedule an appointment for Kelly Chrysler service department provide excellent customer service. The online scheduling feature allowed me to quickly schedule an appointment for the next day. The shuttle service to/from work was reliable and courteous. More

great service - reassuring I'm driving the jeep to Florida next week and I knew I was overdue for an oil change. Plus, I wanted to give it the once over just for safety sake. I'm driving the jeep to Florida next week and I knew I was overdue for an oil change. Plus, I wanted to give it the once over just for safety sake. Dave Vrabel took good care of me; he reminded me that, beyond an oil change, I was also due for the full 15,000 mile service. He explained everything that would be done. I felt reassured that the service I received gave my vehicle that final check for the long trip. (Then he knocked 10% off the bill). Thank you Dave! More

Great service Great service, got a coupon for service so the price was great for what I had to pay for. Friendly customer service. Easy scheduling and great service Great service, got a coupon for service so the price was great for what I had to pay for. Friendly customer service. Easy scheduling and great service hours. More

Three times a charm Brought my car here for oil change. When I pulled in they said my fog light was out. Day or two later realized the service indicator was not reset and Brought my car here for oil change. When I pulled in they said my fog light was out. Day or two later realized the service indicator was not reset and next oil change sticker not changed and fog light still out! I called the service manager and left a messsge and did not receive a call back. They state my oil was changed but makes one wonder. Sitting here again waiting my light to be changed. Update - they drained my oil and changed. Like is working Still not pleased I had to come back or with service manager but my service advisor William was good. Another update - had to go back because device indicator again was not reset! Service director came out and apologized and had it reset immediately. Also changed the bulb. Shouldn’t take three times but at least it has been rectified. William was very good through all my visits! More