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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.9
641 Reviews

641 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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January 09, 2022

James is an awesome Mitsubishi service advisor. Every time I come in he is very respectful and helpful! More

by mpteech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for your 5 Star Review. James is a valued team member here with Kelly Chrysler Dodge Jeep RAM. I will share your thoughts with him. Please send him your referrals, family or friends. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 08, 2022

Great experience like the pull up service and employee detail to what service is to be done thank you More

by Fizzoil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for sharing the details of your experience with us. At Kelly Chrysler Dodge Jeep RAM we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 04, 2022

Had great experience, service was quick and people very professional. I spent time at the waiting room with access to wifi and coffee. More

by Pawel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 30, 2021

Mark Burns takes great care of me when I have an issue with my Dodge Dart More

by red.pt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark burns
Jan 03, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mark does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 29, 2021

Quick service response to needing my first oil change and tire rotation on my Jeep Grand Cherokee. More

by cortneylw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Cortney, We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 24, 2021

Appt was on time, work done in a timely manner, and I was on my way quickly. More

by rpdorney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 22, 2021

Heather was an excellent service Rep. She kept me informed at all times and maid the service a good experience. More

by guso21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 23, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We appreciate you sharing the details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority. We look forward to your next visit. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 19, 2021

truck was serviced tires weren't rotated as requested but the service once was performed when pointed out to personnel when picking up the truck. More

by mohrth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 18, 2021

Fast and friendly service. Greg Kelly is a great guy and an excellent car dealer. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Gary, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

December 16, 2021

Always friendly, fast and convenient. They work with my schedule. Happy to bring my Jeep to the dealer for scheduled maintenance. More

by LynLan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 17, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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