Kelly Ford

They do what they say they are going to do. They are also very cooperative and willing to listen to the customer. And very apologetic when the customer is right. very cooperative and willing to listen to the customer. And very apologetic when the customer is right. More

one of the best service teams on the north shore. I have been driving for forty years and no other dealer treats you like family like the service at quick lane at thomas ford, Brian Trombetto and his staf been driving for forty years and no other dealer treats you like family like the service at quick lane at thomas ford, Brian Trombetto and his staff are fast like a nascar team in and out, and they are the most friendliest bunch of guys I have ever met, top notch all the way. More

Don't go to the Ford Dealership itself but take your car across the street, where my highest recommendation goes to Quick Lane, the Tire and Auto Center associated with Thomas Ford. Brian Trombetto, the se across the street, where my highest recommendation goes to Quick Lane, the Tire and Auto Center associated with Thomas Ford. Brian Trombetto, the service manager, has taken care of the Ford cars and trucks in our family for the past 10 years and has always been reliable and honest. He knows us by name, keeps the records of our repairs in order, tells us when we have a rebate or discount available, advises us when something looks strange underneath, and even told me when my Ford Ranger had reached the end of its life and it was time to say goodbye. Doesn't get more honest than that. I travel overseas a lot and have always felt that my wife's vehicle was in good hands while I was away and that Brian would always steer us straight. AAAAAA++++++ More

The service I receive there is always the best. From write up through the repairs, it is top quality both in personnel and workmanship. Always a pleasure to visit. write up through the repairs, it is top quality both in personnel and workmanship. Always a pleasure to visit. More

Very prompt, fast, friendly and very reasonable costs for service to my 2010 Grand Marquis. This is the only place that I have my car serviced due to the excellant service. service to my 2010 Grand Marquis. This is the only place that I have my car serviced due to the excellant service. More

These guys at Thomas ford are fantastic! I had driven used cars my whole life and was tired of vehicles breaking down on me and needing $1000.00 in repairs every time. I was looking for a NEW car, a leas used cars my whole life and was tired of vehicles breaking down on me and needing $1000.00 in repairs every time. I was looking for a NEW car, a lease so that I won't ever have to worry about huge repairs again, good gas mileage, and a low monthly payment. They didn't try to sell me anything that wasn't a perfect fit, and they gave me options. I am now driving a brand new ford fiesta, worry and hassle free! I couldn't be happier :) Thanks guys! More

Thomas Ford is exceptional; I get great value and I friendly service. Honestly and transparency aren't words at the top of everyone's mind when it comes to car sales but I can, hand on heart, say that friendly service. Honestly and transparency aren't words at the top of everyone's mind when it comes to car sales but I can, hand on heart, say that I got both those things from Thomas Ford. I highly recommend. More

As always we had a great experience buying a car at Thomas ford. We especially have enjoyed working with Gary Sbordone. I believe have bought 8 or 9 cars at this dealership since moving to the north s Thomas ford. We especially have enjoyed working with Gary Sbordone. I believe have bought 8 or 9 cars at this dealership since moving to the north shore in 1990. More

When most people think about going to a dealer for repairs, they think they are going to be "ripped off" and charged way too high of a price. I was one who had this mindset. My recent experience was repairs, they think they are going to be "ripped off" and charged way too high of a price. I was one who had this mindset. My recent experience was a different story. I went to them with a problem with my Ford F150 because my usual mechanic did not feel he could do the job as well as the dealership who specializes in all Ford cars/trucks. They were very informative and gave options for me. I knew that they knew exactly what they were doing which made me feel good. T.J. was the person I dealt with who was very helpful in the process and who kept good communication with me. He also made sure I understood what the issue was and how they took care of it. Going to them probably SAVED me a good deal of money! So much for the "you're going to get ripped off" theory! More