Kelly Ford

Very Pleasant experience My recent experience purchasing a Ford Explorer from Kelly Ford was exceptional. As much as I loved the vehicle, dealing with the professionalism and My recent experience purchasing a Ford Explorer from Kelly Ford was exceptional. As much as I loved the vehicle, dealing with the professionalism and patience extended by Phil Pettus helped me make my decision easier. Additionally when the decision was made to purchase the vehicle, the financial aspect was again made easier by Jon Powell. I cannot help but believe that when it comes time to service and maintain the explorer the service will be as good from that department. I am looking forward to dealing with Kelly Ford for a long time to come and would gladly recommend the Dealership. More

Super service We never felt any pressure from the salespeople to purchase a vehicle from them. Very friendly accommodating staff and we found the perfect vehicle fo We never felt any pressure from the salespeople to purchase a vehicle from them. Very friendly accommodating staff and we found the perfect vehicle for us at Kelly Ford. More

Great Buying Experience After much research and test drives in other manufacturers vehicles, I went to Kelly Ford and found the perfect vehicle. Th salesperson was friendly, After much research and test drives in other manufacturers vehicles, I went to Kelly Ford and found the perfect vehicle. Th salesperson was friendly, attentive to my concerns and questions, and was never aggressive in ‘selling’. The product sells itself. The salesperson enhances the understanding of the product. It was a painless, fair, transparent buying process. No ‘hard sales’, no aggressive attempt to finance with Ford. I highly recommend Kelly Ford, especially salesperson, Tabby Collins. Great buying experience. Great product. More

Best Purchase Experience and Super Service Cassandra Y took my email and led me in the right direction to Kelly Ford's doorstep for a truck purchase. Cheryl Shaton was given my information Cassandra Y took my email and led me in the right direction to Kelly Ford's doorstep for a truck purchase. Cheryl Shaton was given my information from Cassandra and showed off the impressive lineup of 2017 F150's. I traded my Explorer and got the truck I wanted. In addition, my brother sold his Ford Trasportation truck outright to Kelly Ford for a very fair price without purchase of another vehicle. More

I had a problem w/syncing phone. I had a problem syncing phone to car.. Tabby,Vin,Cheryl were so helpful.. They did what they could.. Had to go to AT&T.. (SO NOT HELPFUL). Went back I had a problem syncing phone to car.. Tabby,Vin,Cheryl were so helpful.. They did what they could.. Had to go to AT&T.. (SO NOT HELPFUL). Went back to Kelly Ford ended up w/Sean IN Service Dept. Thank You Thank you Sean.. He went way beyond the call of duty.. Great crew you have Kelly Ford.. More

This car buying expereince was the best I have ever had. I was in the market for a used Ford dually. I saw one that was on the Kelly Ford website. I called and talked to Jesse and scheduled a time to come lo I was in the market for a used Ford dually. I saw one that was on the Kelly Ford website. I called and talked to Jesse and scheduled a time to come look at the truck. Upon arriving Jesse was tied up with another customer so Bob Doyle offered to assist me. Bob was very helpful and assisted me with all my questions. After the test drive we sat down to talk numbers and Bob got the manager Charlie involved and we were able to come to a fair price for my trade in and agreed on a price for the new (used) truck. I was using outside financing so I was pleasantly surprised when I was allowed to take the new truck home, after writing a check, while my financing went thru. Charlie also agreed to replace the tail gate step cap as it was cracked. I thought that was extremely nice as it was a used truck. At other dealerships I have purchased from in the past it would not have been replaced. I would like to say thank you to Bob and Charlie for this pleasant experience and my new truck. I will definitely recommend Kelly ford and will purchase from them again. More

Super salesman. Phil Pettus Phil Pettus was very knowledgeable and patient and caring. He took his time to explain things in the car. He helped guide me through the process of l Phil Pettus was very knowledgeable and patient and caring. He took his time to explain things in the car. He helped guide me through the process of leasing my car at a difficult time as I had recently lost my husband. He even called to make sure I got home ok. A very nice man. I will recommend him to anyone. Thanks Phil More

AWESOME AND TREATS YOU LIKE FAMILY We are ecstatic with the great service and expertise we have received from Brent Slater and Jesse Sheridan who went out of there way to make us happy. We are ecstatic with the great service and expertise we have received from Brent Slater and Jesse Sheridan who went out of there way to make us happy. Not only were they able to find a mustang with the packages we wanted but the COLOR that we wanted which was not an easy task. Best service we have ever received from any dealership we would highly recommend them to everyone. They made us feel like family. YOUR THE BEST! AAAA++++ More

Great and timely Great job in service and sales . A good experience !!jesse was a great sale guy no pressure and ran around finding what we wanted no worries . I’m sur Great job in service and sales . A good experience !!jesse was a great sale guy no pressure and ran around finding what we wanted no worries . I’m sure being young helped! Found my explorer compared two picked the one I wanted and boom quick as that we we on our way, More