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Kelly Ford

Melbourne, FL

4.8
3,012 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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776 Magnolia Ave.

Melbourne, FL

32935

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Showing 3,012 reviews

December 07, 2017

Great people Everybody at Kelly Ford there like a family you go in there they’re all happy they greet you there just great I love Tracy I love I love them all I l More

by Joely muffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, Traci Daly, Cheryl Shaton
Dec 08, 2017 -

Kelly Ford responded

Thank you for recognizing your experience at Kelly Ford, Joely. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Please always feel free to reach out if you need anything – be it sales or service! Best regards, Kelly Ford Team

December 07, 2017

Always very helpful and friendly Always helpful and friendly. They take care of any and all concerns in I am a very important person (friend/family) no matter how big or small. I More

by charlie2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn , Eric, Charlie Algieri-McCarthy, Tabby Collins
Dec 08, 2017 -

Kelly Ford responded

Thank you for stopping by to leave this wonderful review. We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Until next time, drive safe. Warm regards, Kelly Ford Team

December 06, 2017

Not familiar with Continued Service Plan issued by Ford Personnel were not familiar with Ford Continued Service Plan. Even after I showed them my card they told me my worked would not be covered. I did n More

by Edwin Reiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Judy Daly, Daniel Smith, Traci Daly
December 06, 2017

Excellent Service! The customer service is amazing. The employees are friendly and professional, and they treat you with five star service every time! My husband and I h More

by Troy and Aimee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy
Dec 08, 2017 -

Kelly Ford responded

Thank you for the glowing review, Troy and Aimee! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact Charlie or visit us if you need anything else. Kind regards, Kelly Ford Team

December 05, 2017

Polite and respectful When I went to Kelly ford I spoke to a very knowledgeable salesman ed stallings. He gave me very good advice about purchasing my next vehicle. I wish More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stallings, Charlie Algieri-McCarthy
Dec 06, 2017 -

Kelly Ford responded

Thank you for your business and this review, Beth. We are happy to hear that Ed was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Kelly Ford Team

December 05, 2017

Amazing service! Love coming here! Always a pleasure to come here! Friendly service and everyone is polite, courteous and helpfull! I recomend everyone come here! I brought my dodge van More

by Tracee1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Dec 06, 2017 -

Kelly Ford responded

Thank you for sharing your feedback! We are very happy to hear that Dan was so attentive during your visit to our dealership and that he gave you some insight on your issue. You learn something new every day! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, Kelly Ford Team

December 04, 2017

Great service Fast, friendly and efficient service is what I like most about my experience at Kelly Ford. Dan Smith did a great job see in for my next oil change. More

by GraceMarquis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Dec 05, 2017 -

Kelly Ford responded

Thank you for writing about your visit with us, Grace! We are happy to hear that Dan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Kind regards, Kelly Ford Team

December 03, 2017

Once again a great deal This is the third vehicle we have purchased from Phil Pettus at Kelly Ford. My wife and I purchased an Escape about a year and a half ago but found ou More

by Handyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Algieri-McCarthy
Dec 04, 2017 -

Kelly Ford responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best regards, Kelly Ford Team

December 02, 2017

2017 Ford Escape Purchase Worked with Phil, Charlie, and Jeff. I had the best car dealing experience. There was no pressure or pushy sales tactics. It was a smooth transaction More

by Ualskies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Algieri-McCarthy, Jeff Leggee
Dec 04, 2017 -

Kelly Ford responded

Thank you for writing this wonderful review and for recommending our dealership. We are sure our entire sales staff enjoyed catering to your automotive needs as much as you enjoyed your experience. Take care! Kind regards, Kelly Ford Team

December 02, 2017

purchased new car Rob Saslow was our sales person & was very helpful & courteous. Cheryl Shaton was very helpful going over the features & setting up our phones on t More

by bsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ahlquist, Rob Saslow, Cheryl Shaton
Dec 04, 2017 -

Kelly Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rob, Cheryl, and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Warm regards, Kelly Ford Team

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