Kelly Ford

Customer service is #1 I was very impressed with the level of customer service given to me at Kelly Ford! My sales person Rob was excellent, knowledgeable and an all arou I was very impressed with the level of customer service given to me at Kelly Ford! My sales person Rob was excellent, knowledgeable and an all around great guy! (and a Vet to boot)!!! Rob 2 and Jim helped me through an effortless deal and I really appreciated that! Sandra in finance was an awesome professional person to deal with as was Cheryl in customer relations! Cheryl took her time and showed me every feature in my new truck.. All in all i would send any friends or family to Kelly for a vehicle purchase and I would highly recommend Rob Saslow to be the go to person for that purchase! More

Honestly, product knowledge is still worth its weight. We had been looking at new cars for over a month online. We had short-listed down to Lexus, Toyota and Ford. Luckily we met John Allgood in the car pa We had been looking at new cars for over a month online. We had short-listed down to Lexus, Toyota and Ford. Luckily we met John Allgood in the car park. My wife and I are both wary of car and furniture salesmen. John was pleasantly laid-back, and just appeared genuinely interested in what we were trying to achieve in buying a new car. The Ford decision was between a C-MAX and an Edge. John fully explained the pros and cons. Prompted us on taking a lease as a viable alternative to outright purchase. We decided on the C-MAX Energi. We were very pleased we got John. More

Awesome experience! I had an excellent experience at Kelly Ford! My salesman, "Hector" was very approachable, nice, and not pushy at all. It felt like he was genuinely tr I had an excellent experience at Kelly Ford! My salesman, "Hector" was very approachable, nice, and not pushy at all. It felt like he was genuinely trying to help me and not just trying to make a sale. He was very knowledgeable and took the hassle out of the car buying experience. I will definitely recommend Kelly Ford and Hector to all my friends and family! More

Great time! Hector was a wonderful help to me and my wife and I look forward to working with him more in the future. All in all a great experience and would have Hector was a wonderful help to me and my wife and I look forward to working with him more in the future. All in all a great experience and would have no problem refering a friend or family member to wok with him. More

Fantastic Experience I have bought several vehicles from Kelly Ford and Ed is a great salesman. I've never had a problem buying a car or making an appointment. I have bought several vehicles from Kelly Ford and Ed is a great salesman. I've never had a problem buying a car or making an appointment. More

Easy peasy.. I went in to look at sedans and ended up buying one. Nikolai and Mike made it simple and easy and were both very professional and friendly. Nikolai ev I went in to look at sedans and ended up buying one. Nikolai and Mike made it simple and easy and were both very professional and friendly. Nikolai even followed me home with my new purchase because I didn't trade my car in. Saved me a lot of time. I also needed another key made for the car and he met me on his way home, picked the key up and had it made because I didn't have time with work to meet their vendor. I know where to go for my next vehicle, great job! More

Great Customer Service Hector was a huge help in my car shopping experience. He really takes the time to listen to the customers needs and delivers. Not like a typical pushy Hector was a huge help in my car shopping experience. He really takes the time to listen to the customers needs and delivers. Not like a typical pushy car salesman. He gives you the facts about the car and let's the customer make their own decision if the car is right for them. Five star service hands down. More

Amazing experience! Amazing dealership, but also an amazing salesmen! He helped me so much in making my decision to buy the car. Every question I had he answered with an Amazing dealership, but also an amazing salesmen! He helped me so much in making my decision to buy the car. Every question I had he answered with an execellent answer. He went above and beyond for me, and that's what I was looking for. More

BEYOND EXCEPTIONAL CUSTOMER SERVICE JEREMY COLLINS was helpful in every way of this major repair. His concern, professionalism and flawless customer service skills are something that Kel JEREMY COLLINS was helpful in every way of this major repair. His concern, professionalism and flawless customer service skills are something that Kelly Ford needs to address to him. From walking in to the service receptionist, to meeting the shop manager to meeting Service Advisor Jeremy Collins was a very very pleasant experience. The politeness of your staff from Charlie at the new car front desk and every other employee was on point, top of the customer service meaning. I have previously bought 3 used cars from Kelly for 2 daughters and my mom, The Kelly Ford experience has been absolutely 2nd to none. But this time at the service dept., Jeremy Collins, Service Advisor has the Management, Customer Service, and One on One skills to a customer that a Dealership should be proud of having a man like that representing their brand. I can not say enough about this man, he was without a dought the most thoughtful, helpful, knowledgeable, caring and professional person that I've ever had help me. Thank You Kelly Ford for all your great experiences. PROFESSIONAL WRESTLER, THE NYC BAD BOY "BAM BAM MANCUSO". More

Amazing Customer Service! Hector was very informative and charismatic. He answered all of my questions and helped me choose the right vehicle for my self, and I left feeling sa Hector was very informative and charismatic. He answered all of my questions and helped me choose the right vehicle for my self, and I left feeling satisfied about my purchase. More