Kelly Ford

Amazing Customer Service! Hector was very informative and charismatic. He answered all of my questions and helped me choose the right vehicle for my self, and I left feeling sa Hector was very informative and charismatic. He answered all of my questions and helped me choose the right vehicle for my self, and I left feeling satisfied about my purchase. More

BEYOND EXCEPTIONAL CUSTOMER SERVICE JEREMY COLLINS was helpful in every way of this major repair. His concern, professionalism and flawless customer service skills are something that Kel JEREMY COLLINS was helpful in every way of this major repair. His concern, professionalism and flawless customer service skills are something that Kelly Ford needs to address to him. From walking in to the service receptionist, to meeting the shop manager to meeting Service Advisor Jeremy Collins was a very very pleasant experience. The politeness of your staff from Charlie at the new car front desk and every other employee was on point, top of the customer service meaning. I have previously bought 3 used cars from Kelly for 2 daughters and my mom, The Kelly Ford experience has been absolutely 2nd to none. But this time at the service dept., Jeremy Collins, Service Advisor has the Management, Customer Service, and One on One skills to a customer that a Dealership should be proud of having a man like that representing their brand. I can not say enough about this man, he was without a dought the most thoughtful, helpful, knowledgeable, caring and professional person that I've ever had help me. Thank You Kelly Ford for all your great experiences. PROFESSIONAL WRESTLER, THE NYC BAD BOY "BAM BAM MANCUSO". More

Excellent Our experence at Kelly was excellent. Brent (sales rep) was extremely easy to work with and very knowledgable about working with people. Brent's willi Our experence at Kelly was excellent. Brent (sales rep) was extremely easy to work with and very knowledgable about working with people. Brent's willingness to help us find the right vehicle for our daughter was impressive and helpful. Brent did not push us, he was helpful and honest. Doug (manager) also was very easy to work with and honest. He helped Brent answer any questions we had that needed further insight. Doug helped us make our final decision to buy based on his word of support by Kelly Ford for our daughter if she needed ANY help in the future with her new car. Sandy (finance) was extremely knowledgebale and thorough helping us with the financing. Being from another state Sandy ushered us through the process of buying a car financing , insurance, licesencing, with ease. We would certainly recommend Kelly Ford and lead our friends to this team of people without hesitation. More

I felt very comfortable at the dealership, I found Hector to be very knowledge able and very professional.He treated me with the upmost respect.Hector by most an asset to your company. Always I found Hector to be very knowledge able and very professional.He treated me with the upmost respect.Hector by most an asset to your company. Always had a smile.. Thank you Hector. More

Overall great experience Cheryl and Casey eent above and beyond to help us find the truck of our dreams within our means. They were very knowledgeable, very professional, and Cheryl and Casey eent above and beyond to help us find the truck of our dreams within our means. They were very knowledgeable, very professional, and extremely helpful. Because of Them, we will definitely recommend Kelly Ford to friends and family and remain a loyal customer! More

Overall Great Experience Overall a great experience. First car that I have bought from a dealership and the staff exceeded my expectations. CD Williams was a wonderful salesma Overall a great experience. First car that I have bought from a dealership and the staff exceeded my expectations. CD Williams was a wonderful salesman, was straightforward with us, and didn't bother beating around the bush. If we need another car in the future we will definitely be checking back with Kelly Ford. More

Great Experience The entire Kelly team has been great to work with. With the help of Nikolai we found just the right vehicle. The suggestion to take the Transit home The entire Kelly team has been great to work with. With the help of Nikolai we found just the right vehicle. The suggestion to take the Transit home for the night allowed us to drive it around and get a feel for the ride. We love it! Nikolai, Krystal Gibbens, Doug and John went over and above to take care of us. More

Amazing experience! Amazing dealership, but also an amazing salesmen! He helped me so much in making my decision to buy the car. Every question I had he answered with an Amazing dealership, but also an amazing salesmen! He helped me so much in making my decision to buy the car. Every question I had he answered with an execellent answer. He went above and beyond for me, and that's what I was looking for. More

the best auto repair experience ever my wife and i were so delighted find kelly ford service department here in melbourne florida. we took our 2008 ford focus to kelly and our service re my wife and i were so delighted find kelly ford service department here in melbourne florida. we took our 2008 ford focus to kelly and our service rep, jeremy, found us a special on pirelli tires which enabled us to replace all four tires. then he went further by applying for the rebate on our behalf. the staff was fast and extremely friendly and courteous-offering us a telephone charger as we sat and waited. they had free snacks, water and other drinks available as well as several large tv sitting areas. i had a real aversion to dealership service departments too. i expected to replace the brakes and also redo my alignment but was happy to find out there would be no up-sale or unnecessary repairs suggested. i'll definitely do business with this company for a long time. thanks kelly ford staff. More

Looking for a while Phil Pettus commitment to his customer's is the world's greatest. He found our perfect car and we love it. Also dealing with Jon in finance was a plea Phil Pettus commitment to his customer's is the world's greatest. He found our perfect car and we love it. Also dealing with Jon in finance was a pleasure to deal with. He explained everything to us. He got us a great deal. More