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Kelly Ford

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
3,136 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,136 reviews

June 09, 2023

Best dealership around! Amazing experience all around and would recommend them to anyone and everyone. More

by Twilkerson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lagges, Steven Rothe, Eric Frechette
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Jun 09, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

June 08, 2023

All I can say is I got a good deal on my trade in. There's not enough room to write my complaints. More

by srabidou3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Karpowich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Alligood
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Jun 08, 2023 -

Kelly Ford responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 386-547-5626, so that I can address your concerns. Sincerely yours, Eric Frechette, General Sales Manager Kelly Ford.

June 07, 2023

After visiting a different dealership that did not have any options for us, we gave Kelly Ford a call and David was able to put together some options that worked for us. This was one of my best experiences More

by schellyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Head
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Jun 07, 2023 -

Kelly Ford responded

Shelly, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

June 01, 2023

Pleasant hassle-free purchase experience. Knowledgeable, professional, genuinely welcoming Sales Team that goes above and beyond to exceed expectations and earn your business. That's why I More

by UH60BHAWK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker
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Jun 02, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

May 28, 2023

They do what it takes to get it done end of story that's why I go back More

by KSTANLEY261
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Nicholas Lagges
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May 28, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

May 25, 2023

This experience was a good one , just a small flaw in communication but it was handled promptly and satisfactorily. More

by shojo67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle brown
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May 21, 2023

I am a return customer at Kelly Ford. Your dealership has always strived to improve your customer processes not only in sales but also in service after the sale. Your dealership has the c More

by dennis.watson51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nigel Alderete, John Alligood, Kyle Bekkelund
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May 21, 2023 -

Kelly Ford responded

Dennis, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

May 13, 2023

Excellent buying experience. My only complaint is the truck isn’t blowing cold air. I have a service plan so I’ll be calling them More

by KERRYMAKI73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar De Jesús
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May 13, 2023 -

Kelly Ford responded

Kerry, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

May 12, 2023

I appreciated their kindness, professionalism, and generosity. I feel I received a very good amount for my trade in and purchased a safe and well built Ford! More

by srabidou3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Alligood
Report | Print
May 13, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

May 08, 2023

Buying a car can be stressful but Andre made our purchase easy and enjoyable. Not a pressure guy -- but a fun and helpful guy! More

by vince.dugar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain
Report | Print
May 08, 2023 -

Kelly Ford responded

Vince, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

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