Back

Kelly Ford

Melbourne, FL

4.8
3,136 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
Contact Dealership

4305 Pineda Cswy

Melbourne, FL

32940

Directions

By Type

Showing 3,136 reviews

March 08, 2023

He has always been easy to deal with. Only issue I why do I pay delivery fee and I have a fleet number. I would order all of my vehicles from Kelly Ford. I don’t understand your process o More

by barnard0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Kelly Ford responded

Barnard, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

March 08, 2023

Paul was amazing to deal with, I have purchased tons of vehicles over the years and it is always nice to find someone who makes the experience a pleasure. I have dealt with the service department and they More

by Elizabeth Pearce
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Rothe
Mar 08, 2023 -

Kelly Ford responded

Elizabeth, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

March 06, 2023

Tracy was very helpful and provided outstanding service. Very profesional and courteous. I appreciated her assistance. More

by ivaniabal
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
Mar 07, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

March 04, 2023

Worked out price will do business again with Kelly Ford. I have to order 20 vehicles this year. More

by barnard0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , Phil Pettus
Mar 04, 2023 -

Kelly Ford responded

Barnard, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

March 04, 2023

Valerie is amazing! She found me a vehicle at a moments notice and never stopped working to get us taken care of. Mike in finance made the experience a breeze as well! More

by jm91907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

March 03, 2023

I feel like the packages I purchased weren’t explained at all. I wanted to redo my contract and run new numbers on this used car purchase. They just reused the paper work from 2 months ago and changed the da More

by zachary.sauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clayton Flynn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker
Mar 03, 2023 -

Kelly Ford responded

Zachary), Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 386-547-5626, so that I can address your concerns. Sincerely yours, Eric Frechette, General Sales Manager Kelly Ford.

March 02, 2023

Kelly Ford gave me fair trade in value and I got a good price on the new truck, which i absolutely love. The salesman, John A.,was fantastic and helped me pick out a great truck, and even helped me get a s More

by Jimbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Alligood, Eric Frechette
Mar 02, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

February 27, 2023

Overall, very pleased with the purchase of a 2017 Ford F-150 Platinum! Very professional staff, friendly and easy to work with. Our only complaints/suggestions for improvement -- the truck was not very we More

by dennispb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Foley - 5 stars, Nicholas Lagges
Feb 27, 2023 -

Kelly Ford responded

Dennis, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

February 27, 2023

My husband passed away recently. My F-250's AC hadn't been working for a while. They took it in for service and I had my truck back the next day, AC cooling nicely. I want to especia More

by EZEK2_3thru5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Daly, Raphael Martinez
Feb 28, 2023 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

February 23, 2023

Very Nice People very clean dealer lots of trucks would consider dealing with them agin More

by donald_warner1969
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Gomez , Steven Rothe
Feb 23, 2023 -

Kelly Ford responded

Donald, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

...
34
...