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Kelly Ford

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
3,140 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,140 reviews

August 20, 2022

The dealership was great but my sale rep, Andre Mannain was exceptional. I’d recommend both Kelley Ford and Andre to anyone looking to purchase a vehicle…I’m a customer for life!!! More

by jhwpropertiesllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker, Andre Mannain
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Aug 20, 2022 -

Kelly Ford responded

Thanks for the great feedback! We're very happy that Andre was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

August 14, 2022

I picked up my new Mustang GT this week. The dealer could not have been any better. The car was perfect. The salesman, Andre, was as good as you could ask for. Finance dept was great, everyt More

by mfood34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, Andre Mannain
Report | Print
Aug 15, 2022 -

Kelly Ford responded

Thank you so much for both the opportunity of working for you and the fantastic feedback. Andre and our great team of professionals will love to know the service they performed met and exceeded your standards. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

August 14, 2022

Excellent service and relaxing environment! Will be referring family and friends for future car buying More

by marina.sheck321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker
Report | Print
Aug 15, 2022 -

Kelly Ford responded

Marina, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

August 13, 2022

Charles Mann is a liability to Kelly Ford. Charles Mann mock my intelligence by saying that the Finance Manager had entertained me on the pricing on my trade in. Ford F-150 2018 @ 39,000. More

by JOSEVROLIJK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
Other Employees : Justin Decker, John Alligood, Nicholas Lagges, Charles Mann
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Aug 13, 2022 -

Kelly Ford responded

Jose, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 386-547-5626, so that I can address your concerns. Sincerely yours, Eric Frechette, General Sales Manager Kelly Ford.

August 12, 2022

It was a wonderful experience I was nervous and the gentleman helping me calmed me down I LOVE MY NEW CAR More

by RUTHGASKINS430
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, John Alligood, Nicholas Lagges
Report | Print
Aug 12, 2022 -

Kelly Ford responded

Ruth, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Ford. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 23, 2022

The Kelly team was great help and easy to deal with. Would highly recommend them. More

by jercdevil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
Other Employees : John Alligood
Report | Print
Jul 23, 2022 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 22, 2022

Great price and great service. Paul and Nick are 1st class, best car buying experience I have ever had. More

by JIMBYL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lagges
Report | Print
Jul 22, 2022 -

Kelly Ford responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! Thank you for choosing Kelly Ford! We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 22, 2022

Natasha Christian was great to work with, pleasant, knowledgably excellent service. Willing to go above... More

by dmillerbuilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Christian
Report | Print
Jul 22, 2022 -

Kelly Ford responded

D Miller, Thank you for taking the time to give us a perfect rating. We appreciate your business and look forward to seeing you again. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 22, 2022

Kelly Ford was amazing, everyone was knowledgeable and very supportive. Buying a car is stressful and the people at Kelly Ford made it better. More

by FloridaSpencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker
Report | Print
Jul 23, 2022 -

Kelly Ford responded

Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

July 21, 2022

A dealership that does what you need them to do when you need them to do it and always delivers on their promises More

by slat4590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Reed, Steven Rothe, Eric Frechette
Report | Print
Jul 22, 2022 -

Kelly Ford responded

We strive to provide a 5 star experience to every customer. Thank you for a perfect rating which insures us we are attaining our goals. We appreciate your Positive feedback and if you ever have any questions in the future, please feel free to call me directly at (386) 547-5626. Eric Frechette General Sales Manager Kelly Ford

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