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Kelly Ford

Melbourne, FL

4.8
3,133 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,133 reviews

December 24, 2020

Kyle Bekkelund did an outstanding job, answered all my questions and made me very comfortable with the buying decision. I'm a repeat customer at Kelly Ford, never had an issue with the vehicles and the m More

by patfitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Bekkelund
Dec 30, 2020 -

Kelly Ford responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, The Kelly Ford Team

December 19, 2020

Melvin sold me a car recently and did a fantastic job. Afterwards I had a few minor concerns but he personally resolved all worries himself More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Schallhorn, Melvin Williams
Dec 23, 2020 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Kelly Ford Team

December 18, 2020

Valerie was awesome. The whole team worked to get my a great deal on my Kia Sportage and I couldn’t be happier! Thank you! More

by Laciekampert01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lagges
Dec 23, 2020 -

Kelly Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. The Kelly Ford Team

December 13, 2020

Purchasing my new explorer was made easy by the whole Kelly Ford team. Omar was fantastic. He answered every question and if he didn’t know he went and found out. The whole process was easy and enjoyable More

by Edward.lambie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar De Jesús
Dec 16, 2020 -

Kelly Ford responded

Edward, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Kelly Ford Team

December 13, 2020

Omar answered all my questions via the phone regarding leasing. He set me up to take a test drive then went ahead with the lease. He was knowledgeable, helpful and overall a pleasure to work with. More

by Krhenwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús
Dec 16, 2020 -

Kelly Ford responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Omar and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. The Kelly Ford Team

December 12, 2020

How do you buy a vehicle in Florida when your still in Alaska? Mr Omar took a video of the Transit Connect and walked around it, opening the doors and explaining all the features. I was impressed! Thank y More

by cdphil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús
Dec 16, 2020 -

Kelly Ford responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience with our dealership and that Omar was there to provide you with such exceptional service! Thank you again and congratulations on your new car. The Kelly Ford Team

December 01, 2020

Kelly Ford Of Melbourne Florida is the absolute Best dealership in the area including Orlando. The facility is always clean and organized. All of the staff are polite, friendly and professional. What yo More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Dec 04, 2020 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Kelly Ford Team

December 01, 2020

Very friendly, knowledgeable and helpful. Outstanding customer service! They took the time to understand and help find the right vehicle and the right price. Melvin, Reggie and Ryan were a pleasure to w More

by Timmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melvin Williams
Dec 04, 2020 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Kelly Ford Team

November 28, 2020

Great sales guy. Answered all my questions. He is very helpful with showing all the info about how the car works. I would highly recommend him. More

by dustfari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Nevue
Dec 02, 2020 -

Kelly Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Kelly Ford Team

November 25, 2020

Excellent customer service at Kelly Ford in Melbourne, Florida. Extremely courteous and professional staff. Timely service as well. They took my car exactly at my appointment time and had completed repair More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Krisanda
Dec 01, 2020 -

Kelly Ford responded

Thank you for writing this fantastic review! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Kelly Ford Team

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