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Kelly Ford

Melbourne, FL

4.8
3,019 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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776 Magnolia Ave.

Melbourne, FL

32935

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Showing 3,019 reviews

March 13, 2020

Very Satisfied! Justin was very easy to work with. He helped us find the perfect car at a great price. It wasn't exactly a happy event, as we were grieving a recent More

by carolej126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2020 -

Kelly Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Justin was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. The Kelly Ford Team

March 09, 2020

I always go here for my service! What can I say about Derek? His number one priority is customer service. When I call, he gets me an appointment that I can live with and fits into my More

by ai4gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Mar 09, 2020 -

Kelly Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Kelly Ford Team

March 07, 2020

It was a wonderful experience! No typical game that most dealerships play, with the bargaining! Positive we got the best price and lobe our vehicle. There was no rush to put us in something to make a dime, More

by MrsMakRob
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie States
Mar 10, 2020 -

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Kelly Ford Team

March 07, 2020

Day well spent Kelly Ford Michael Skidmore Posting publicly. Learn more I'm from out of state, and the last thing I needed to do was replace my car. After More

by papaskidz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie States
Mar 10, 2020 -

Kelly Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Kelly Ford Team

March 07, 2020

Value Customers and Great Prices I have now bought 5 vehicles from this dealership and all of them have been a breeze to go through. Every time I walk into the dealership I am greeted More

by Logan Laub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar De Jesús
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh, Carrie States
Mar 10, 2020 -

Kelly Ford responded

Logan, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Kelly Ford. We can’t wait to see you for your next servicing appointment! Sincerely, The Kelly Ford Team

March 06, 2020

This establishment consists of a mannerly, kind and professional staff. The building is immaculate and even offers a kids playroom!! It is very well maintained and the staff are so friendly and welcomi More

by Kim
Recommend Dealer
Yes
Employees Worked With
Frank Perez, DJ Weston, Joshua Garcia
Mar 10, 2020 -

Kelly Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Kelly Ford Team

March 03, 2020

Honest, trustworthy and most knowledgeable service around The service department at this dealership has always gone out of their way to treat me with the highest level of respect and courtesy. They are fair a More

by Fusionbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Mar 10, 2020 -

Kelly Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Kelly Ford Team

February 29, 2020

The experience was great .Phil Pettus was very professional and thorough.this was the third vehicle i have purchased from Kelly that should say what i think of Kelly Ford More

by p_carnrite
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh
Mar 10, 2020 -

Kelly Ford responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Phil was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Kelly Ford Team

February 27, 2020

They were straigh t forward and didn't try to add any difficult deals to someone who has only shopped for one car before. Damian Hall was amazing and helped so much! He More

by cassiediyer77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Hall
Mar 10, 2020 -

Kelly Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Kelly Ford Team

February 25, 2020

Another great experience with Phil Pettus. He has sold us 3 cars in the last 10 years and continues to be focused on our needs rather than a sales goal. Thanks Phil. More

by Donho
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh
Feb 25, 2020 -

Kelly Ford responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Kelly Ford. We can’t wait to see you for your next servicing appointment! Sincerely, The Kelly Ford Team

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