Kelly Ford

Went above and beyond expectations Went to look for a new F150. Phil and I talked about what was important to me in the truck. Didn't find what I wanted on the lot or anywhere. Phil too Went to look for a new F150. Phil and I talked about what was important to me in the truck. Didn't find what I wanted on the lot or anywhere. Phil took the initiative and ordered what I wanted to be built. This is my 3rd vehicle from Kelly -two in the last 2 years. The experience was better each time. More

Great Customer Service Damian Hall is a top notch Kelly Ford employee. Our “new to us” Jeep Grand Cherokee Summit was cleaned up & gassed up before we got there. We came fr Damian Hall is a top notch Kelly Ford employee. Our “new to us” Jeep Grand Cherokee Summit was cleaned up & gassed up before we got there. We came from Pensacola, Fl to purchase this particular vehicle because it was everything you had been looking for. My husband called about it & Damian put his hands on the vehicle for us. We were making a 8 hour drive to get this vehicle after all. There was no bait & switch as some dealerships do. Damian was so friendly & I would refer my friends to him. More

Clayton Is the Best We purchased a new F150 from Clayton. He has a pleasant personality and will make you feel very comfortable. He will look out for your best interest. We purchased a new F150 from Clayton. He has a pleasant personality and will make you feel very comfortable. He will look out for your best interest. He is really a super person! We are now looking for a vehicle for our son now and Clayton is the First point of contact when shopping. Matter of fact I am looking to upgrade my 2017 to a 2019/20. Get ready Clayton! Thanks for everything.. More

Great service with no high pressure tactics. If you want a Ford, at least consider shopping here. Ford has upped their quality last few years. So give Ford another look if you had abandoned the If you want a Ford, at least consider shopping here. Ford has upped their quality last few years. So give Ford another look if you had abandoned them because of a bad past experience. More

This is our families 3rd car we've purchased from kelly Ford. And we have had phil help us each time. He is so personable and listens to your wants and needs. Would definitely recommend kelly ford and Phil Ford. And we have had phil help us each time. He is so personable and listens to your wants and needs. Would definitely recommend kelly ford and Phil to anyone. Thanks again for all help. More

I am always blown away by the service here! The follow ups are flawless. Phone call, text message, AND an email? I’ve never seen such thorough communication from a service center before. They make everyth ups are flawless. Phone call, text message, AND an email? I’ve never seen such thorough communication from a service center before. They make everything a breeze and completely stress free. I dealt with Josh first thing in the morning who confirmed they received my car that I dropped off after hours the night prior via key drop box. He reviewed what I thought was wrong, gave me a price estimate per my request (which I had actually called for several days earlier... he remembered!), walked me through what the process would be and how long it would take. About an hour later (exactly when he said it would be finished), I got a called from his associate, Dave, who mentioned he knew I was being assisted by Josh prior but that he was taking over just for a few minutes. (Great communication, guys!!) Dave offered to do some additional maintenance on my vehicle since I was due for an oils change and they had time. Josh then called back later to confirm everything was good to go. When I walked in and said my name, Josh knew exactly who I was and had me in and out in under 15 minutes. The friendliness of the staff, convenience of after hours drop off, and the thorough communication is exactly why I go here! Being a young adult, it’s hard to know who the right auto mechanics are but I have no doubt in my mind that I made the right decision trusting Kelly Ford. It’s such an easy and stress-free experience. More

Enjoyed the no pressure experience. Damian was informative, helpful and definitely no pressure. The car "sold itself", especially since Damian was able to get the price in the bracket we Damian was informative, helpful and definitely no pressure. The car "sold itself", especially since Damian was able to get the price in the bracket we were looking for. The total Kelly Ford experience was exceptional. If they have the car you want at the price you want, you couldn't ask for a better experience. More

John Alligood and Lindsay Ritenour were fantastic. Their professionalism and determination to get us the best deal possible exceeded our expectations. No BS no salesperson nonsense just straight to the poin professionalism and determination to get us the best deal possible exceeded our expectations. No BS no salesperson nonsense just straight to the point with results. I couldn’t have asked for more. I can’t forget Shawn Krisanda, Ryan Kurtz and Andre Mannain. Three more professionals that were great to work with. Lindsay and John deserve star treatment; you have two valuable employees that any car dealer would be lucky to have. These two make me proud to be a loyal Ford customer and I will recommend them to everyone. Thanks again! More

Brought in our Escape for a warranty issue. Derek completely understood our concern(s) and fully explained the process involved in successfully resolving the issue. We were very impressed by Derek’s completely understood our concern(s) and fully explained the process involved in successfully resolving the issue. We were very impressed by Derek’s courteous and efficient service. Thank you Derek! More

Super helpful. Went in with a budget and he was able to get me a better deal with no hassle!! Thankyou for helping me find the perfect vehicle to keep my daughter and I safe in! Wouldn’t go anywhere else t get me a better deal with no hassle!! Thankyou for helping me find the perfect vehicle to keep my daughter and I safe in! Wouldn’t go anywhere else to purchase a car! 10/10 recommend Kelly Ford! More