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Kelly Ford

Melbourne, FL

4.8
3,012 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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776 Magnolia Ave.

Melbourne, FL

32935

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Showing 3,012 reviews

October 21, 2019

Smooth and Pleasant As Always It was a easy, and smooth transaction. Love dealing with my Sales guy Phill Pettus. This is the second time, and it was just as pleasant as the first More

by Mustang Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Kelly Ford responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, The Kelly Ford Team

October 21, 2019

Superior Customer Service I was really impressed with Mr Wilson Vazquez when I came in to get my oil changed on my 2013 Ford Explorer. I have had excellent service from Mr. Vaz More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Vazquez
Oct 21, 2019 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Kelly Ford Team

October 21, 2019

2019 F-150 Sales Associate was very interested in finding a vehicle that was to my liking. He listened to my needs & used the dealerships experience to find a v More

by 2019 F-150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, Johnnie Walsh, Joe Zahner
Oct 21, 2019 -

Kelly Ford responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your F-150. We hope to see you back for scheduled maintenance or anything else we can help you with! Best, The Kelly Ford Team

October 20, 2019

Knowledgeable, patient, no pressure help buying a new car! Last month we had a superb buying experience shopping for and buying a new (2019) Ford Explorer. Phil Pettus was not only knowledgable, patient, and More

by Milongarina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Kelly (of course outstanding!), Sean Krisanda, Lindsay Ritenour
Oct 21, 2019 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Kelly Ford Team

October 12, 2019

Buying a Vehicle with No Hassles!!!! Phil Pettus made our experience very enjoyable when buying our Truck. He went out of his way to make us happy and get want we wanted. Sandy Smith did More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Kelly Ford Team

October 12, 2019

Great Experience Just leased a 2020 Escape, everyone we dealt with at Kelly's were very helpful, Bob Dole went out of his way to keep us informed on every aspect of th More

by jill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Bob Doyle
Oct 16, 2019 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Kelly Ford Team

October 07, 2019

Outstanding service and treatment we received. A plus all the way. Jim Wilson kept us updated and explained in detail about the concerns we were having. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Jim Wilson
Oct 08, 2019 -

Kelly Ford responded

Thank you for your great review, CJ! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Kelly Ford Team

October 06, 2019

We felt very welcomed from the beginning. We were made to feel like the priority even with your fall festival going on. Damian went above and beyond for us, and other people also kept asking if they could ge More

by SarahT
Recommend Dealer
Yes
Employees Worked With
Amee, Johnnie Walsh, Ryan Kurtz, Damian Hall
Oct 08, 2019 -

Kelly Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Kelly Ford Team

October 03, 2019

everyone was very helpful and considerate. Every person I had contact with was so very helpful.They did the insurance for me and the registration. They even drove me to the bank to get the down More

by feef
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Portnoff
Oct 08, 2019 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Kelly Ford Team

October 02, 2019

Superb Service! Derek Always Looks Out for His Customers! Derek got me in for my oil change service. It was done right and on time. Derek recommended some additional things that should be done, but was not hi More

by ai4gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Oct 02, 2019 -

Kelly Ford responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Best, The Kelly Ford Team

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