Kelly Honda

Kelly Honda has been my go-to dealership since I leased my first vehicle, and I am now on my 5th lease with them. During COVID, I unfortunately had to go through Herb Chambers Honda of Boston because Kelly my first vehicle, and I am now on my 5th lease with them. During COVID, I unfortunately had to go through Herb Chambers Honda of Boston because Kelly did not have the vehicle I was looking for, and it was the worst experience I have ever had in the car and customer service industry. It left me with immense distrust in the industry (and I worked in insurance for over 8 years, so that says a lot). From that moment on, I knew that when my lease ended, returning to Kelly Honda was a must and they did not disappoint. In September 2025, the time came to change my lease, and although just thinking about stepping into a dealership brought anxiety after my previous experience, I walked into Kelly Honda confident they would take care of me as they had with my prior leases. I was greeted by Khalil McCarthy, who took the time to show me multiple models I had in mind with patience, professionalism, and a genuinely positive attitude. After some negotiation, I was introduced to sales manager Kyle Milan, who is truly one of the best managers I’ve worked with. He immediately recognized that I was experienced with leasing and went above and beyond to ensure I felt confident and valued throughout the process. I had my heart set on a 2026 Honda Civic Hatchback Sport Touring, which had just been released at the time and was extremely limited in Massachusetts, especially in the Sand Dune Pearl color I wanted. Without hesitation, Kyle worked to locate the exact vehicle out of state and made sure it was secured. Then Kahlil personally drove to Maine to pick up my new car. Together, they made the entire experience smooth, timely, and completely stress-free. I also want to recognize Ryn Benson for his support throughout the signing process, as well as for handling the registration and ensuring that a previous agreement was fully honored. He kept his word regarding a special order of the Honda “H” emblem we had discussed with the team and made sure everything was completed exactly as promised. His attention to detail, follow-through, and commitment to customer satisfaction truly stood out. The entire team demonstrated professionalism, transparency, and genuine care- qualities that are rare in this industry. After a very negative experience elsewhere, Kelly Honda fully restored my trust. This is exactly how car leasing should feel: respectful, honest, and customer-focused. I will absolutely continue to return for future leases and highly recommend them to anyone looking for a dealership that truly puts the customer first and have honesty at their core! Thank you Khalil, Kyle, Ryn, and the entire Kelly Honda family for making my dream a reality and for making this whole process so easy. There truly is a reason behind their slogan, “We make it easy.” More

I had a great experience at Kelly Honda on the Lynnway. The team was professional, knowledgeable, and made the entire process smooth from start to finish. They answered all my questions clearly and made su The team was professional, knowledgeable, and made the entire process smooth from start to finish. They answered all my questions clearly and made sure I felt comfortable every step of the way. Highly recommend if you're looking for a stress-free car buying experience. More

The process was good, the seller, Angel L. Isales, was very attentive, and the finance process was expedited. They showed the car's inventory and guided me through the purchasing, Insurance, a Isales, was very attentive, and the finance process was expedited. They showed the car's inventory and guided me through the purchasing, Insurance, and registration process. More

We purchased our first vehicle through Nestor last year and I’m very happy to say a year later we are still very happy with our purchase and can still recall Nestor’s the high level of professionalism, his and I’m very happy to say a year later we are still very happy with our purchase and can still recall Nestor’s the high level of professionalism, his patience with us, and how much he avoided pushing us towards anything other than the exact vehicle we wanted. More

This is the second time I have purchased a vehicle from Kelly Honda and I couldn’t be happier with my experience. Cesar made the process smooth, effortless and stress free. His laid back demeanor, patience Kelly Honda and I couldn’t be happier with my experience. Cesar made the process smooth, effortless and stress free. His laid back demeanor, patience and professionalism was reassuring and comforting in a situation that’s usually very stressful. Cesar worked tirelessly to get us a deal on a vehicle that we felt was more than fair. We appreciate all he did for us. I would also like to acknowledge management for their effort and support. They too made the process a great experience. Overall, I would highly recommend to anyone that they buy a vehicle from Kelly Honda on the Lynnway! More

They are very nice sales and very friendly will refer to different people to go there different people to go there More

Always a pleasure to make business with Juan Tabares, he always informs us about car detail well knowledgeable about every aspect in cars and our best fits and selections we have. I would recommend 100% to always informs us about car detail well knowledgeable about every aspect in cars and our best fits and selections we have. I would recommend 100% to anyone looking to get them self into a new lease . Always welcoming and goes beyond measure to make you feel comfortable on making the right selection, you won’t regret it . More

Great service, very friendly and knowledgeable about the product. Great overall customer service team. Kyle and Juan product. Great overall customer service team. Kyle and Juan More

Kelly Honda does exactly what their ad says. .. They make it easy!!! That's the Kelly way!!! .. They make it easy!!! That's the Kelly way!!! More

In my opinion, this was the worst dealership experience I’ve ever had. I felt that they took advantage of my husband, whose English is limited, and the price ended up being more than $15,000 above the stic I’ve ever had. I felt that they took advantage of my husband, whose English is limited, and the price ended up being more than $15,000 above the sticker value. Throughout the process, I found the staff to be rude and unhelpful. I ended up contacting the Attorney General’s office because I believed the situation was unethical. Ultimately, I was granted a flat cancellation of the contract, which confirmed to me that raising my concerns was the right decision. Moreover, I personally felt that the way the manager, Mr. Babousa, spoke to us came across as disrespectful and biased, and it left me feeling that he cared more about pushing the deal than treating us fairly. More