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Kelly Honda

Lynn, MA

4.5
1,355 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,355 reviews

May 27, 2021

I’ve never had a better experience buying a car in my life than I did working with Miguel at the Kelly Honda dealership in Lynn. He was unbelievable kind and professional. He had my sister and my best in More

by Angelafersobebaez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Kelly Honda responded

On behalf of Miguel, thank you, Angela! We're happy to know that you had such an amazing experience and that you and your sister were well taken care of! It is great that Miguel made sure you got the best deal possible and that everything ran so smoothly. We really appreciate your recommendation, Angela!

May 27, 2021

Miguel is the best! He helped my sister and I get our new cars. Was there with us from start to end. Will recommend Miguel with my family and friends. The Best More

by Angelafersobebaez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Kelly Honda responded

Thank you, Angela! We are happy to know that Miguel was great to work with and helped you and your sister get into a new car! We really appreciate your recommendation! Enjoy your new Honda!

May 20, 2021

Be aware when you having them service your vehicle! I head over for oil change and tire rotation today. When I get home, I checked my tires, they didn't rotate my tires (how do I know? because I have a c More

by jiajun chen
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Krystal Gaudreau
May 11, 2021

Both Jose and Jeremy were great to work with. Second time buyer from Kelly. Highly recommend both of these employees. They provided great customer service More

by Guggi162314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy McComb
May 12, 2021 -

Kelly Honda responded

On behalf of Jose and Jeremy, thank you! We are happy to know that they both took such great care of you and that you had a pleasant experience! We appreciate your recommendation!

May 06, 2021

John was extremely helpful during the process and made me feel he truly cared about my experience. He was very professional and honest. I am a very experienced car buyer (5) Honda’s and this was my first t More

by Showes13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Moore
May 12, 2021 -

Kelly Honda responded

We are so happy to hear that! It is great that you had the opportunity to work with John and that he really helped make the entire process run so smoothly. We really appreciate you taking the time to share this with us! We will be sure to pass your kind words along to John!

April 29, 2021

Morgan Murphy is an excellent Service Dept rep. This is the first positive, customer-centric experience I have had in 5 years at Kelly Honda Lynnway. She is professional, courteous, responsive and a prime More

by cry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Kelly Honda responded

On behalf of Morgan, thank you! We are happy to know that you had such a great experience and that Morgan really made sure you were well taken care of. We appreciate you taking the time to share this with us!

April 29, 2021

Jose was great, went in there first time with intention of doing research as a serious buyer, left and came back to lease a new car for my younger brother. His laid back approach it’s how every customer sh More

by Agabrielhp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Kelly Honda responded

That is great to hear! We are happy to know that you had the opportunity to work with Jose and that he made sure you and your brother were well taken care of. We appreciate you taking the time to share your experience with us! We will be sure to pass this along to Jose!

April 19, 2021

John is friendly and personable! He’s smart too! He took time to help me understand the process when buying a car and even made me laugh a few times! More

by Kryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moore
Apr 21, 2021 -

Kelly Honda responded

That is great to hear! We are happy to know that you had the opportunity to work with John and that he was so helpful and friendly. We really appreciate you taking the time to share this with us!

March 19, 2021

Luis Laparra was a great dealer. He helped me with all of my questions and made me feel good about my decision. He made sure I have getting the car I needed for me. More

by Stephanie Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Laparra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Kelly Honda responded

On behalf of Luis, thank you, Stephanie! We are happy to know that you had such a great experience and that Luis answered all your questions. We really appreciate you taking the time to share this with us!

March 17, 2021

My experience with the service department was that they went out of their way and did everything possible. Some things could have happened differently. Otherwise, surprise, it was positive! More

by doris.dyson2
Recommend Dealer
Yes
Employees Worked With
Krystal Gaudreau, Adam Ragab
Mar 23, 2021 -

Kelly Honda responded

Hi Doris! We are happy to know that you had such a great experience with our service department! It is great that both Krystal and Adam were so helpful and made sure everything ran smoothly. Thank you, Doris, for sharing your feedback with us!

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