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This rating includes all service center reviews, with more weight given to recent reviews.
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511 Reviews of Kelly Honda - Service Center
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September 13, 2021
Worst service ever. Even with appoiment was there for 3hours just for a oil Change. They spilled oil All over the Car engine. 3hours just for a oil Change. They spilled oil All over the Car engine. More
by Hidalgo-delvin01
September 09, 2021
Amazing service, thank youWas in quickly and service was Amazing service, thank you Was in quickly and service was done quickly. Very respectful and hardworking team Has always been a pleasure to work wit Amazing service, thank you Was in quickly and service was done quickly. Very respectful and hardworking team Has always been a pleasure to work with kelly honda. More
by Larimartejada13
Employees Worked With
Other Employees :
Robert Batista, Morgan Murphy, Krystal Gaudreau
September 01, 2021
I spent 1hr and 30 minutes. For oil change and tires rotation. The technician didn't do good job on the tire rotation. After driving 20 minutes the light for the tire pressure on. rotation. The technician didn't do good job on the tire rotation. After driving 20 minutes the light for the tire pressure on. More
by Milu
Employees Worked With
Krystal Gaudreau
August 25, 2021
Morgan was a great service representative at Kelly Honda. Very professional and provided nice customer service. Greeted me as soon as I arrived and made me feel valued as a customer. Highly recommended. Very professional and provided nice customer service. Greeted me as soon as I arrived and made me feel valued as a customer. Highly recommended. More
by derrickbonnah
Employees Worked With
Morgan Murphy
August 15, 2021
Excelente customer service. I would definitively recommend this dealer to my friends and family. Very friendly personnel. Great communication. Great ways to stay in touch recommend this dealer to my friends and family. Very friendly personnel. Great communication. Great ways to stay in touch More
by Llop3751
July 07, 2021
Kelly Honda has a new Service staff and it has made a world of difference. Communications were clear.and cordial. The customer service rep followed through on everything she said. I feel confident now th world of difference. Communications were clear.and cordial. The customer service rep followed through on everything she said. I feel confident now that the service is up to Honda standards. More
by carole.friedman11
Employees Worked With
Billy, the shuttle service driver, was friendly and excellent., Krystal Gaudreau
May 20, 2021
Be aware when you having them service your vehicle! I head over for oil change and tire rotation today. When I get home, I checked my tires, they didn't rotate my tires (how do I know? because I have a c head over for oil change and tire rotation today. When I get home, I checked my tires, they didn't rotate my tires (how do I know? because I have a crack on the front passenger side tire), but they still charged me for tire rotation. This is a big NO for their service, very disappointing! They messaged me to call them back, so I did. They told me the "manager" is gonna call me back but the "manager" never did. I call them multiple times but never get to speak to someone about this issue. More
by jiajun chen
Employees Worked With
Krystal Gaudreau
April 29, 2021
Morgan Murphy is an excellent Service Dept rep. This is the first positive, customer-centric experience I have had in 5 years at Kelly Honda Lynnway. She is professional, courteous, responsive and a prime the first positive, customer-centric experience I have had in 5 years at Kelly Honda Lynnway. She is professional, courteous, responsive and a prime example of what customer service is all-out! Took the time to address my questions and always had a smile on (even behind the mask). I will request her specifically the next time I schedule service. Thank you Morgan! More
by cry
Employees Worked With
Morgan Murphy
March 17, 2021
My experience with the service department was that they went out of their way and did everything possible. Some things could have happened differently. Otherwise, surprise, it was positive! went out of their way and did everything possible. Some things could have happened differently. Otherwise, surprise, it was positive! More
by doris.dyson2
Employees Worked With
Krystal Gaudreau, Adam Ragab
