Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Kelly INFINITI

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
Contact Dealership
View Awards

155 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 1,077 reviews

February 12, 2021

I have leased multiple times thru your dealership and I have to say Bruno was the best experience I've had so far. He was very knowledgeable and had a nice way about him. It was a pleasurable transaction. More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Aguilar
Report | Print
Feb 13, 2021 -

Kelly INFINITI responded

Hi Steve! We are happy to know that you had the opportunity to work with Bruno and that he was so helpful! It is great that he made sure you had the absolute best experience getting into a new car - thank you, Steve, for taking the time to share this with us! We will be sure to pass this along to Bruno!

February 09, 2021

Amazing caring understanding and makes things right . Pleasure to work with.I would recommend them to everyone that I know. They make you feel important they treat you like family More

by lfmagarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DeAndrae Coke
Report | Print
Feb 13, 2021 -

Kelly INFINITI responded

That means a lot to us! We are pleased to know that both Eric and DeAndrae took such great care of you and really made sure you felt at home. Thank you for the recommendation! We will be sure to pass this along to Eric and DeAndrae!

January 19, 2021

Great experience from start to finish! Kelly Infiniti made the process so easy to buy. Jonathan and Roman were very courteous and professional. I wouldn’t think twice about buying a car from them again. More

by smc3577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman- Finance. 5 Star, Jonathan Perez
Report | Print
Jan 20, 2021 -

Kelly INFINITI responded

On behalf of Jonathan and Roman, thank you! We are happy to know that you had such a great experience and that both Jonathan and Roman took excellent care of you. We really appreciate you taking the time to share this with us!

January 13, 2021

DeAndrae Coke is very responsive making my buying experience very easy. Though it took some time on my part to finalize financing and signing of the paperwork, he was very patient and willing to meet More

by Akwasi D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke
Report | Print
Jan 15, 2021 -

Kelly INFINITI responded

On behalf of DeAndrae, thank you! We are pleased to know that you had such a great experience and that he really made the car buying experience easy. We really appreciate your recommendation!

January 06, 2021

Extremely pleased with the service I recently received at Kelly Infiniti for my QX80. Everyone I dealt with, such as Jasmine Hernandez and Stephen Roberts in service were very friendly and professional. Over More

by SJR 1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Hernandez and Stephen Roberts
Report | Print
Jan 06, 2021 -

Kelly INFINITI responded

We are so happy to hear that! It is great to know that everyone including Jasmine, Stephen, Eric, Lisa, and Maria took excellent care of you! We're glad that your overall experience with us was such a positive one and that everyone was so helpful and friendly. Thank you for taking the time to share your feedback with us! We will be sure to pass this along!

December 23, 2020

I’ve been dealing with Kelly Infiniti since 1998 my wife and I have least 16 Infiniti‘s and my daughter has least three infinities I can’t say enough about this dealership both their employees and ownership More

by r.mattivello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Heney, Matt Shafman, Bruno Aguilar
Report | Print
Dec 24, 2020 -

Kelly INFINITI responded

We certainly appreciate you and your family's loyalty and dedication to us over the years! It is great to know that you, your wife, and your daughter have all had such great experiences and have been well taken care of! Thank you for your support! Happy holidays!

December 18, 2020

Deandre Coke made the process easy. very kind and attentive to my needs. great sales guy. even through covid he made me feel comfortable thank you More

by lcoppola317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, DeAndrae Coke
Report | Print
Dec 18, 2020 -

Kelly INFINITI responded

We are happy to hear that! It is great that you had the opportunity to work with DeAndrae and that he made the process so easy! We really appreciate you taking the time to share your experience with us! We will be sure to pass this along!

December 08, 2020

Always a pleasure to dealer with the staff of Kelly Infiniti. I have been a customer for years, particularly because of their customer support, which in my opinion, is the most important part of any co More

by LuB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shafman
Report | Print
Dec 10, 2020 -

Kelly INFINITI responded

We really appreciate your loyalty! It is great that you have always had such a pleasant experience here and that both Lisa and Matt have always taken excellent care of you. Thank you for taking the time to share this with us! We will be sure to pass along your kind words!

December 07, 2020

Deandrae Lisa and Roman are one great team! I was dreading the whole buying/leasing a new car and I was pleasantly surprised by the great service I received. Deandrae was like visiting an old friend More

by Cheryl01960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman finance , DeAndrae Coke
Report | Print
Dec 07, 2020 -

Kelly INFINITI responded

On behalf of DeAndrae, Lisa, and Roman, thank you, Cheryl! We are pleased to know that you had a great experience getting into your new QX60! It is great that you had an awesome time working with DeAndrae and he really made you feel comfortable. We are also glad that both Lisa and Roman were so helpful and easy to talk to. We cannot thank you enough for taking the time to share this with us! We look forward to having you as a loyal and dedicated customer! Take care, Cheryl!

November 30, 2020

Good customer service now I like the people there and sevice also they work hard they help people who need help and they do what they sais More

by Peternga009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, Mark Galante
Report | Print
Dec 01, 2020 -

Kelly INFINITI responded

Hi Peter! We are glad that you received great customer service and that Bruno, Lisa, and Mark all took excellent care of you! We really appreciate your support!

1
...
29
30
31
...
108