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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

December 31, 2019

Kelly Infiniti offers excellent customer service throughout the process. The sales team is knowledgeable and helps you find the right vehicle to meet your family needs. More

by Lfreddo12
Recommend Dealer
Yes
Employees Worked With
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Martinez, Frank Falco, Ryan Seely, Peter Jervinis
Jan 06, 2020 -

Kelly INFINITI responded

That is very kind of you to say! We are glad that you have been treated so well and that everyone you have worked with has been more than helpful.

December 30, 2019

I appreciate the fact that Ryan Seely pays attention to the customer and their needs. Great follow up on his part which is greatly appreciated. Thank You! More

by Mcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
Jan 06, 2020 -

Kelly INFINITI responded

On behalf of Ryan, thank you for sharing your review with us! We are glad that Ryan has taken excellent care of you and always makes sure to follow up!

December 26, 2019

As a realtor I depend on my car as an extension of my office so reliability is of utmost importance. The service at Kelly Infinity has always met & exceeded my expectations. They set the standard that al More

by dogpga
Recommend Dealer
Yes
Employees Worked With
Matt, the service manager is a pleasure to deal with. He runs a great service department., Frank Falco
Dec 27, 2019 -

Kelly INFINITI responded

So very kind of you to say that dogpga, thank you. We honestly strive to be just as you mentioned - the standard that all other dealerships should follow, especially as a luxury car dealership. And we're so thankful that you shared your experience with our team so we can continue to maintain and improve our level of service. If there is anything else we can do for you dogpga, please don't hesitate to let us know.

December 19, 2019

From the reception desk (and each of the highly efficient, remarkably pleasant receptionists) to the service techs to the service managers, this the finest service operation you will ever have the More

by Nugent
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Gesnaldo, Matt Shafman, Frank Falco, Ryan Seely, Peter Jervinis
Dec 20, 2019 -

Kelly INFINITI responded

That is great to hear! We are glad that everyone you met were more than helpful and that you had a great experience! Thank you for taking the time to share your feedback with us! Happy holidays!

December 19, 2019

Ryan was the most positive, customer focused service rep I have ever dealt with. I have owned cars for over 50 years and simply the best ever. The experience of visiting your dealership was enhanced by Ryan More

by charliedellacroce
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
Dec 20, 2019 -

Kelly INFINITI responded

On behalf of Ryan, thank you, Charlie, for your review! It is great to know that you received excellent service and that Ryan really made your experience worthwhile. Thank you again, Charlie! Happy holidays!

December 18, 2019

Fantastic service Ryan, Matt and Lisa are always so friendly and professional. I’m in good hands at Kelly Infiniti every time I go in for service. More

by MOE-JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shafman, Ryan Seely
Dec 20, 2019 -

Kelly INFINITI responded

On behalf of Ryan, Lisa, and Matt, thank you for sharing your positive feedback with us! We are glad that all three were more than helpful and took great care of you. Happy holidays!

December 11, 2019

Always professional, courteous and on time. My service rep was punctual and very helpful in getting me in and out. I always like bumping into Lisa Avola as she treats me like a king whenever I am there. S More

by Jeffchic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Falco
Dec 11, 2019 -

Kelly INFINITI responded

Hi Jeff! We're glad that you have had such a great experience with us! It is great to know that Lisa, Frank, and Maria have always been so helpful and kind. It is also great to know that Lisa has been one of the reasons you have been a loyal INFINITI customer! Thank you, Jeff, for sharing your feedback with us!

December 09, 2019

I brought my car in a week ago for scheduled service. After conducting a thorough multi- point check/ inspection. A safety issue was found. My service advisor said they would need to keep the car for rep More

by Kobrien
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Dec 10, 2019 -

Kelly INFINITI responded

On behalf of Peter, thank you for sharing your experience with us! We are glad that the safety issue on your car was found and that Peter made sure you were given a loaner vehicle. It is great to know that everything ran so smoothly and that Peter was great to work with! Take care, Kobrien!

December 07, 2019

Bruno helped in the purchase of my Q50. Very knowledgeable, courteous and professional. We negotiated a deal I was comfortable with. Excellent follow through. Thanks Bruno! More

by R McCann
Recommend Dealer
Yes
Employees Worked With
Bruno Aguilar, Roman Babayants
Dec 10, 2019 -

Kelly INFINITI responded

We are pleased to know how helpful Bruno was getting you into a Q50! It is great that both he and Roman were excellent to work with and made sure you were comfortable with your purchase. Thank you for sharing!

December 04, 2019

The service is outstanding. Pete was professional and thorough. He followed as he said he would and even replaced the battery in my FOB for free without me asking him to do so. More

by Spence
Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Dec 04, 2019 -

Kelly INFINITI responded

Thank you, Spence! We're glad that Peter was so helpful and that he was so thorough! On behalf of Peter, thank you for sharing your feedback with us!

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