
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Personable, well versed and easy to deal with.Very clean Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product line More
The BEST Dealership around great staff starting from the receptionist all the way to the GM Lisa The service department provides the best customer service above and beyond always attending to my needs and p receptionist all the way to the GM Lisa The service department provides the best customer service above and beyond always attending to my needs and providing the best service paying attention to the details when servicing my vehicle ask for Ryan you will not be disappointed!!! I have purchased 3 vehicles here and will keep going back!! More
Just purchased a certified used 2019 Q50 and was very happy with the transaction and the dealer personel I was involved with. My salesperson Keila Giuliani and all the staff I came in contact with were h happy with the transaction and the dealer personel I was involved with. My salesperson Keila Giuliani and all the staff I came in contact with were helpful, friendly, and courteous. I am very pleased with the transaction and would purchase again from them. More
Great experience. My salesman, DeAndre was excellent. No pressure, no hassle. Business Manager was also fantastic. First time purchasing from the Kelly group and probably won’t be my last. Definitely recomm pressure, no hassle. Business Manager was also fantastic. First time purchasing from the Kelly group and probably won’t be my last. Definitely recommend to my family and friends. More
Kelly Makes It Easy I have been a customer since 2005, and from the moment you step over the threshold you will be serviced and supported by an amazing staff. It all star I have been a customer since 2005, and from the moment you step over the threshold you will be serviced and supported by an amazing staff. It all starts from the time you step through the front doors and are greeted by the warm and wonderful women at the reception desk. If you are.there to purchase, you will find a knowledgeable and professional Sales staff, such as DeAndrae Coke. The purchase of a vehicle is not worth it in any dealership if you do not have a Service Department you can depend on and with Kelly Infiniti I have never had a bad experience. This Service Department is headed by a sharp, personable and well versed Service Director, Matt Shafman. Matt has been with Kelly for several years, which is a testament to this dealership since heading a service department can be a stressful and thankless position. All of the staff I have interacted with, including a new Business Manager, Roman Babayants, who handled all the paperwork on my recent purchase, makes the purchase and support of an Infiniti, new or used, an EASY process. And this is a nicely run ship because of its amazing, smart and highly professional General Manager, Lisa Avola. If you are considering a vehicle, and especially an Infiniti, you should definitely consider Kelly Infiniti .... they are true to the Kelly motto “We Make It Easy”!!!! More
I trade my Honda Pilot and bought QX60 yesterday. I did have really good experience with whole staff specially Mr. Bruno. I highly recommend this dealership. Great service Bruno and thanks for your help. have really good experience with whole staff specially Mr. Bruno. I highly recommend this dealership. Great service Bruno and thanks for your help. More
Went for routine oil change today. Ryan Seely was great. Helped me sync my phone and explained why it had stopped working. My car need additional work, Ryan went over it with me and was super helpful explai Helped me sync my phone and explained why it had stopped working. My car need additional work, Ryan went over it with me and was super helpful explaining what was needed. He was pleasant and did not make me feel pressured. I have not always had the best experience here. Ryan’s professionalism today has made me change my mind. Thank you. Kelly More
Excellent service! Ryan did a fantastic job! I would rate him with a 10! He went the extra mile, really impressed. I would highly recommend this dealership! him with a 10! He went the extra mile, really impressed. I would highly recommend this dealership! More
Great service Department Ryan in the service department went above and beyond to remedy the issue I was having. He was friendly and professional, and took care of my problem i Ryan in the service department went above and beyond to remedy the issue I was having. He was friendly and professional, and took care of my problem in an expedient manner. I had a great experience on Saturday when I was cleaning in. More
Exceptional Service Lisa Avola General Manager I have worked with many dealers over my lifetime and have probably leased over 20 cars over the last 30 years. I have experienced the most professi I have worked with many dealers over my lifetime and have probably leased over 20 cars over the last 30 years. I have experienced the most professional service from Lisa Avola, she exceeds the expectations you need from the first hello to the last thank you. Kelly Infiniti has a 5 star diamond review as a result of the care and professionalism delivered by Lisa. No one does it any better! More