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Kelly INFINITI

Danvers, MA

4.8
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line. We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well. We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future. With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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155 Andover Street

Danvers, MA

01923

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Showing 1,077 reviews

November 30, 2019

Personable, well versed and easy to deal with.Very clean Personable, well versed and easy to deal with. Very clean facility Long time and loyal Infiniti and Kelly customer. Great supporter of the product More

by marcwac
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Falco
Dec 04, 2019 -

Kelly INFINITI responded

Hi Marc! On behalf of John, Frank, and Lisa, thank you for your review! We are that you had a pleasant experience with us and that everyone you worked with was so personable. We appreciate your loyalty! Take care, Marc.

November 28, 2019

The BEST Dealership around great staff starting from the receptionist all the way to the GM Lisa The service department provides the best customer service above and beyond always attending to my needs and p More

by GM
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Gesnaldo, Chris King, Matt Shafman, Frank Falco, DeAndrae Coke, Ryan Seely, Jose Carrasquillo
Dec 04, 2019 -

Kelly INFINITI responded

This really means a lot to us! We are so glad that everyone you have worked with was more than helpful and really made your experience a memorable one. Thank you for taking the time to share your awesome experience with us! We cannot tell you how much we appreciate it!

November 16, 2019

Just purchased a certified used 2019 Q50 and was very happy with the transaction and the dealer personel I was involved with. My salesperson Keila Giuliani and all the staff I came in contact with were h More

by redron1952
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joaquin Greenwood, Roman Babayants, Keila Giuliano
Dec 04, 2019 -

Kelly INFINITI responded

On behalf of Keila, Riman, and Maria, thank you for sharing your experience with us! We are glad that everything ran so smoothly and that Keila helped you with your Q50 purchase.

November 09, 2019

Great experience. My salesman, DeAndre was excellent. No pressure, no hassle. Business Manager was also fantastic. First time purchasing from the Kelly group and probably won’t be my last. Definitely recomm More

by VB
Recommend Dealer
Yes
Employees Worked With
DeAndrae Coke, Debra Pimental, Roman Babayants
Nov 12, 2019 -

Kelly INFINITI responded

Thank you so much! We are glad that you had the opportunity to work with DeAndra and Roman and that they were so helpful. It is great to know that your time purchasing from the Kelly group was such a positive experience! Thank you for the recommendation!

November 09, 2019

Kelly Makes It Easy I have been a customer since 2005, and from the moment you step over the threshold you will be serviced and supported by an amazing staff. It all star More

by LuB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shafman, DeAndrae Coke, Debra Pimental, Roman Babayants
Nov 12, 2019 -

Kelly INFINITI responded

This really means a lot to us, LuB! First, we would like to say how much we appreciate your loyalty to us over the years! Second, we are glad that everyone including DeAndra, Matt, Roman, and Lisa, have been great to work with. We are pleased to know that each and every one of them has made sure you were well taken care of and that the entire car-buying process was so easy. Thank you again for taking the time to share this awesome review with us!

November 07, 2019

I trade my Honda Pilot and bought QX60 yesterday. I did have really good experience with whole staff specially Mr. Bruno. I highly recommend this dealership. Great service Bruno and thanks for your help. More

by Minalkumar patel
Recommend Dealer
Yes
Employees Worked With
Eric Alterio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno Aguilar, Roman Babayants
Nov 07, 2019 -

Kelly INFINITI responded

We are glad to know that you had a great experience with us! It is great that Bruno, Eric, and Roman took excellent care of you and made sure your experience was nothing but positive. Thank you for your review, enjoy your QX60!

November 02, 2019

Went for routine oil change today. Ryan Seely was great. Helped me sync my phone and explained why it had stopped working. My car need additional work, Ryan went over it with me and was super helpful explai More

by Chizzy13
Recommend Dealer
Yes
Employees Worked With
Maria Capano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Seely
Nov 12, 2019 -

Kelly INFINITI responded

Hi Kelly! We are glad that Ryan was great to work with and made sure your car was taken care of! It is great that he helped sync your phone and explain why it had stopped working. Thank you, Kelly, for taking the time to share your review with us! We will be sure to pass this along to Ryan!

November 02, 2019

Excellent service! Ryan did a fantastic job! I would rate him with a 10! He went the extra mile, really impressed. I would highly recommend this dealership! More

by Juan
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
Nov 12, 2019 -

Kelly INFINITI responded

We are so happy to hear that! It is great that your first service went so well and that Ryan really went above and beyond! Thank you for the recommendation!

October 21, 2019

Great service Department Ryan in the service department went above and beyond to remedy the issue I was having. He was friendly and professional, and took care of my problem i More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Seely
Oct 21, 2019 -

Kelly INFINITI responded

Hi Karen! We are pleased to know that Ryan went above and beyond to fix the issue you were having. It is great that he took care of it in such a timely manner as well! Thank you, Karen, for sharing your experience with us! We will be sure to pass this along to Ryan!

October 19, 2019

Exceptional Service Lisa Avola General Manager I have worked with many dealers over my lifetime and have probably leased over 20 cars over the last 30 years. I have experienced the most professi More

by DonnaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Avola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Kelly INFINITI responded

Thank you, Donna! This really means a lot to us! Knowing that the experience you had with us really stood out means a lot to both Lisa and everyone else here! Thanks again, Donna! We will be sure to pass this along to Lisa!

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