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313 Reviews of Kelly Jeep Chrysler - Service Center
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January 17, 2017
Great Service! My advisor told me everything to expect. My car was ready in no time. The waiting room is very comfy, and I enjoy the free coffee! My advisor told me everything to expect. My car was ready in no time. The waiting room is very comfy, and I enjoy the free coffee! More
by cats-22
Employees Worked With
Bruce Wallace
Helpful January 17, 2017
Great Terrific consideration by Mr. Perkin and his staff. Great providing transportation to work and delivery of vehicle at precise time. Highly recommend t Terrific consideration by Mr. Perkin and his staff. Great providing transportation to work and delivery of vehicle at precise time. Highly recommend the service department. More
by cmastro0
Employees Worked With
Bill Perkin
December 18, 2016
Jimmy and mike The first person that greeted me was the lot person Jimmy McKinnon he was great polite and pointed me in the right direction. This type of help goes a The first person that greeted me was the lot person Jimmy McKinnon he was great polite and pointed me in the right direction. This type of help goes a long way with me when im purchasing a vehicle. My experience was great from mike A my sales person to everyone else. More
by CCHS hockey
Employees Worked With
Jimmy McKinnon mike A. In sales
December 15, 2016
Service Service was very speedy for my oil change. My tires are inflated as my indicator in the jeep said they were low. They were over inflated to 39 PS Service was very speedy for my oil change. My tires are inflated as my indicator in the jeep said they were low. They were over inflated to 39 PSI so the indicator warning remained on the dashboard. I called back to see if there was a reset and the wait time was more than 10 minutes for a tech to come to the phone and answer my question. In the long run, I needed to hang up since the tech that came to the phone did not have an answer on how to reset. Also when I asked about the coupons that were mailed to me for the oil change I was told they were not applicable to my jeep since I needed synthetic oil. So my question is why does the jeep dealership not give coupons for oil change that are applicable to the jeep? More
by Mihoshp
Employees Worked With
Melina, Justin Short
November 28, 2016
Major car service I had come in for an oil change. I also had had the team check the computer for my check engine light. It was a catalyst converter. I was out of warra I had come in for an oil change. I also had had the team check the computer for my check engine light. It was a catalyst converter. I was out of warranty. Bill the service manager covered the service and only had to pay a deductible. Once started working on my car my my thermostat was broken too and covered that for me too. Whenever I have a problem they are always there and honest. I will always go there I trust them. More
by Vlombard
Employees Worked With
Bill Perkin, Bruce Wallace, Sabahudin Sisic
November 09, 2016
Easy and totally painless I came in early, was greeted by Artis my service rep. He told me how long the service would take, and got me in and out. Ahead of schedule!! I came in early, was greeted by Artis my service rep. He told me how long the service would take, and got me in and out. Ahead of schedule!! More
by Tonygolfs5959
Employees Worked With
Artis Purdie
April 06, 2016
Great Hospitality at Kelly Jeep!!! Horrible start to my day car all messed up but made a call to Kelly Jeep and Andrew T and Travis always there for us. Didn't even make it up there ye Horrible start to my day car all messed up but made a call to Kelly Jeep and Andrew T and Travis always there for us. Didn't even make it up there yet and car already available for me. Hospitality is always amazing there and on the phone..... Thank u guys More
by Ravesi's
March 18, 2016
Great service The service here is great. I have several issues with my car but Bill Perkin and Bruce have been great so far helping to figure out the problem to get The service here is great. I have several issues with my car but Bill Perkin and Bruce have been great so far helping to figure out the problem to get my familys car fixed. They go above and beyond to help you out More
by DonnyL
February 08, 2016
Service Advisor Fred Sylvester It is truly refreshing when you experience great customer service as it doesn't happen too often. Fred went out of his way to ensure my service went It is truly refreshing when you experience great customer service as it doesn't happen too often. Fred went out of his way to ensure my service went smoothly and speedy! I look forward to working with him again in the future. More
by mt777
Employees Worked With
Fred Sylvester
February 05, 2016
Service roadside BOOM Kelly jeep does it just 1 phone call and chrylsers roadsides assistance is right there for yea.Great communication and always on top there game.i bout my truck in January of 1 phone call and chrylsers roadsides assistance is right there for yea.Great communication and always on top there game.i bout my truck in January of 13 on the 15th.so slow leak out of the tire and BOOM Bill Perkins,Bruce @ service & of course the MAN Andrew is always there with right info to keep you moving.feels good not feeling like a sitting duck.Thanks for quick response Rita calanna a very happy customer More
by Ravesi's
