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313 Reviews of Kelly Jeep Chrysler - Service Center
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November 25, 2011
This is my 2nd service visit & everyone is so kind. They have quite an organized way of checking you in for your service. The only drawback I have is the waiting room needs a shade on the window becaus They have quite an organized way of checking you in for your service. The only drawback I have is the waiting room needs a shade on the window because when the sun beats in it is really hot & glares on the tv. Perhaps a Keurig coffee maker for you while you wait. Bill is such a great service Manager. He always makes me laugh. The only sad thing is that my salesperson is no longer working there. She was a smiling face and got me a terrific deal on my Compass. My oil change took less than 1 hour and I was able to make the appointment online. Thank you Kelly Jeep for making this a pleasant experience! More
by ddlily
Employees Worked With
Bill the service manager ,Bruce & Artis who checked me in & out, Bill Perkin, Artis Purdie, Bruce Wallace
Helpful November 18, 2011
HAD TWO VEHICLES IN FOR SERVICE WITHIN ONE MONTH,HAD A GREAT EXPERIENCE FROM ALL OF THE PEOPLE INVOLVED AND ABOVE ALL ELSE EVERYTHING FIXED PERFECTLY!THANKS KELLY GREAT EXPERIENCE FROM ALL OF THE PEOPLE INVOLVED AND ABOVE ALL ELSE EVERYTHING FIXED PERFECTLY!THANKS KELLY More
by RMUZZ3
Employees Worked With
RICK CHASE,BILL PERKINS,DENNIS(TECHNICIAN), Bill Perkin
March 11, 2010
Customer Service Rep was nice...commented how clean my car was and was impressed. Very friendly. Can't say the same for the level of work they performed. Shotty work. Overcharged for a part that didn' car was and was impressed. Very friendly. Can't say the same for the level of work they performed. Shotty work. Overcharged for a part that didn't fix my problem. Didn't check my transmission fluid when that was my main problem. Never fixed my problem. Pretty much told me that I should just buy a new car from them rather than fixing this one. Probably the worst service experience I have ever had. Spoke to the manager and he was yelling at me and saying that said certain things to the Rep, that were never said. Things that I asked to be addressed, were never addressed. Also, when they took off my dashboard panel to replace the TCM (which they said would 99% fix my problem), they disconnected my trunk release...when I asked why my trunk wasn;t working, they told me, "It's not our problem, the switch probably went." I pulled off the cover and behold, the switch had been disconnected, but they wanted to charge me to look into it. More
by deebo6474
Employees Worked With
Artis Purdie, Artis Purdie
