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Kelly Nissan of Lynnfield - Service Center
Lynnfield, MA
392 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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392 Reviews of Kelly Nissan of Lynnfield - Service Center
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September 30, 2022
I came in with a simple service issue and Servixe was handling but got a bit complicated when needed a part that wouldn’t be in until afternoon. Without any hesitation Corey and Vinny got me a loaner to handling but got a bit complicated when needed a part that wouldn’t be in until afternoon. Without any hesitation Corey and Vinny got me a loaner to use for the day within no time at all - another great positive experience at Nissan Lynnfield. More
by CarolH
Employees Worked With
Other Employees :
Girl at desk - was great too!!!
Helpful August 31, 2022
i went in for oil change and was told need filters one $40.00 other $99.00 I said do the $40 one then he said you need a battery Ya I will wait on that but Please do a sticker. He did both filters $262.00 $40.00 other $99.00 I said do the $40 one then he said you need a battery Ya I will wait on that but Please do a sticker. He did both filters $262.00 later...Not Happy More
by buono015
Employees Worked With
August 10, 2022
I've been doing business with Kelly since 2003 I have purchased 7 Nissans and 4 Honda's at Kelly's purchased 7 Nissans and 4 Honda's at Kelly's More
by johnloki
May 19, 2022
Went to Kelly Nissan of Lynnfield for an oil change and tire rotation. Before the car went into the service floor, I removed the tire valve cap of one of the rear tires. Service was done and paid for the s tire rotation. Before the car went into the service floor, I removed the tire valve cap of one of the rear tires. Service was done and paid for the services. To my surprise, the tire without the valve cap was still in the same spot. To my further surprise, they wanted to make me think they move the valve caps to leave the car in the same conditions it arrived. That's BS. They simply charge for the rotation but NEVER actually rotate the tires. I was also able to confirm this by checking the tire pressure in the car computer - I knew that specific tire was 2-3 psi higher than the rest. Never coming back here. Always check tires are being rotated. More
by GH
October 09, 2021
Corey has been my go to person at Kelly Nissan. He has Corey has been my go to person at Kelly Nissan. He has amazing customer service skills. Corey always takes care of my family from beginning to end. Corey has been my go to person at Kelly Nissan. He has amazing customer service skills. Corey always takes care of my family from beginning to end. The service team today was quick and painless. I am excited to purchasing my next vehicle as i know Corey will take good care of me. More
by cacrowley11
July 21, 2021
Corey went above and beyond last week! I had problems with my Nissan Rogue 2020! I had to have AAA use a flat bed truck and bring it to Kelly Nissan. It was closing time and I needed people to help me pu with my Nissan Rogue 2020! I had to have AAA use a flat bed truck and bring it to Kelly Nissan. It was closing time and I needed people to help me put the car inside because the windows were down and wouldn’t close. When I called to let people know I was coming, I was told that someone would take me back home. But because it was closing time, there was no one available! I asked for Corey and he went above and beyond and took me home! I just want the powers that be to know he is awesome! More
by Jclong91
January 15, 2021
Fast (had my vehicle back within an hour), friendly (explained what was going on with the vehicle) and the price was good. Thank you 😊 My salesman, Josh, has been so helpful since I bought my vehicle! (explained what was going on with the vehicle) and the price was good. Thank you 😊 My salesman, Josh, has been so helpful since I bought my vehicle! Always willing to help me with my concerns. Thank you Josh😊 More
by costado
January 02, 2021
Always have had a great experience with the service department. They are very professional and took care of all my car needs ! Great service ! Thank you department. They are very professional and took care of all my car needs ! Great service ! Thank you More
by Brianantiques65
Employees Worked With
November 25, 2020
The customer service was excellent. Care was taken to make the waiting room safe from the covid virus. The work on my car was efficient and well done. make the waiting room safe from the covid virus. The work on my car was efficient and well done. More
by Italy
November 24, 2020
Excellent customer service and easy to work with staff. Very helpful, transparent and informative. Fast and responsive service. Staff is knowledgeable and recommended additional required service. Very helpful, transparent and informative. Fast and responsive service. Staff is knowledgeable and recommended additional required service. More
by Mur383
Employees Worked With
Tina Lever
