Kelly Nissan of Route 33 - Service Center
Easton, PA
1,286 Reviews of Kelly Nissan of Route 33 - Service Center
Consistently Excellent Experiences Beginning with the gentleman who greeted me when I pulled in (he introduced himself - sorry, I forgot his name), and all the way through the service e Beginning with the gentleman who greeted me when I pulled in (he introduced himself - sorry, I forgot his name), and all the way through the service experience, including the environment et al, everything is terrific. There is nothing to change. Heather, the service rep, is outstanding. She understands anything/everything there is to, including her technical knowledge. She is great, and I hope you commend her. Thank you. More
I am always well taken care of at Kelly. I have always been well taken care of when coming in for service. Everyone is very polite and quite knowledgeable. Mike was excellent and took the ti I have always been well taken care of when coming in for service. Everyone is very polite and quite knowledgeable. Mike was excellent and took the time to explain everything that went on. I felt very welcome. More
Car Maintenance Without the Hassle Service was done thoroughly and on time. All of the people that I interacted with were pleasant and caring to speak with. The waiting area was clean w Service was done thoroughly and on time. All of the people that I interacted with were pleasant and caring to speak with. The waiting area was clean with water, snacks, and TV provided. More
Car Maintenance Excellant Experience Had to bring car in for unscheduled maintenance. The staff provided me with a courtesy vehicle as we new it wasn't going to be an hour job. All work w Had to bring car in for unscheduled maintenance. The staff provided me with a courtesy vehicle as we new it wasn't going to be an hour job. All work was done as discussed with a great outcome. The car drove home as good as new. Thank you for your wonderful service offered to me. More
Always Excellent Service Last minute call for same day oil change. Kelly Nissan of Route 33 got me in the same day. Waited for vehicle and was in/out in less than 1 hour. T Last minute call for same day oil change. Kelly Nissan of Route 33 got me in the same day. Waited for vehicle and was in/out in less than 1 hour. The service desk staff is always courteous, professional and puts the customer first. They are always extremely busy but never abrupt or appear stressed. They do an outstanding job every day. Thank you! More
Great Service Experience I had my first appointment for service and everything went perfect. Larry was helpful and kept me informed from the minute I walked in until I left. E I had my first appointment for service and everything went perfect. Larry was helpful and kept me informed from the minute I walked in until I left. Everything went smoothly and the wait time was minimal. I will be returning for service in the future. More
Excellent service Awesome service. Inspection,oil change tire rotation and even sticker was removed without any left over residue. Work was completed and a very timely Awesome service. Inspection,oil change tire rotation and even sticker was removed without any left over residue. Work was completed and a very timely manner. Jon Miller is an A plus manager and is very personable, in addition so the service personnel More
Excellent Very professional and accommodating staff from arrival to departure and would highly recommend to others. This was my third service for oil change and Very professional and accommodating staff from arrival to departure and would highly recommend to others. This was my third service for oil change and will continue to visit in the future and worth the drive. More
Superior Customer Service I had my two front wheels in the garage and already had a gentleman directing me to approach the front end alignment machine and Heather was there to I had my two front wheels in the garage and already had a gentleman directing me to approach the front end alignment machine and Heather was there to greet me as I got out of the car. I was there for my annual inspection and emissions check - Heather told me I could expect to be there for 1 1/2 hours and that's exactly how long I was there . When the check was done, Heather took her valuable time and went over the findings in detail. Did not try to sell me anything I didn't need. She did make suggestions on two things I may need in the future along with the prices. Everyone at Kelly Nissan is so friendly, helpful and has patience with people like me that have very little knowledge in regard to cars! I appreciate the superior customer service provided at Kelly Nissan - thank you More
Very pleased! Mike was so helpful in explaining things that were wrong with my car. My car had been making a funny noise for a couple of months and it was fixed and Mike was so helpful in explaining things that were wrong with my car. My car had been making a funny noise for a couple of months and it was fixed and I haven’t heard it since. I moved away from the Easton area but I just told my husband that when we need to buy a new car we will go back to Kelly Nissan in Easton. Thank you! More