Kelly Nissan of Route 33 - Service Center

I moved to PA from NY. I had bought my Nissan @ the NY dealer, yet since moving to the Lehigh Valley some months back I was looking to service my car local. After reading some reviews I decided to try Kel dealer, yet since moving to the Lehigh Valley some months back I was looking to service my car local. After reading some reviews I decided to try Kelly Nissan. Rich was very helpful and seemed caring. I left them the car to do my 30k check up. After not hearing from them the following day I called to find out what was going on with our car. When I spoke with Rich he said there was an issue with a recall and needed some time to get the part. After waiting a few more days when I called back I asked for the Mgr. I spoke with Jon Miller, whom was very unprofessional, arrogant, and uncaring. He put me on hold until the phone hung up? When I called back I got the run around about what actually was going on with the car. We went to pick it up without the recall being fixed. I would NEVER go here again, this dealer is very unorganized and the manager is clueless on many levels. STAY AWAY! More

I have serviced my car at Kelly Nissan for several years and I'm always pleased with the service. As a service advisor, Rich Engleman is friendly and thorough when discussing the maintenance of my vehicle. and I'm always pleased with the service. As a service advisor, Rich Engleman is friendly and thorough when discussing the maintenance of my vehicle. I would highly recommend the service department at Kelly Nissan. More

Rich was very patient and professional. He listened carefully to all my concerns and the car was returned to me with all issues resolved. Thanks again RIch. carefully to all my concerns and the car was returned to me with all issues resolved. Thanks again RIch. More

Stopped in for service and he was very professional. Everything was done in a timely manner. Awesome service! Would use again. Thank you Kelly and all of your staff! Everything was done in a timely manner. Awesome service! Would use again. Thank you Kelly and all of your staff! More

Brought my car in for service rich engleman was very helpful and courteous introduced me to Eric sparrow who helped me find a new vehicle both were very professional and made everything a great experien helpful and courteous introduced me to Eric sparrow who helped me find a new vehicle both were very professional and made everything a great experience. More

Brought my sons car in for service and rich and all the staff were very helpful rich took the time to show me some concerns with the car not just tell me what the car needed I would highly recommend Kelly staff were very helpful rich took the time to show me some concerns with the car not just tell me what the car needed I would highly recommend Kelly Nissan More

Larry Hughes assisted me today. I always go to Larry. He is friendly, professional, honest, and knowledgeable. I bought my car from Kelly Nissan in 2010 and have returned for all service needs because of La is friendly, professional, honest, and knowledgeable. I bought my car from Kelly Nissan in 2010 and have returned for all service needs because of Larry. I think the best word that describes how I feel about Larry would be trust. I trust Larry to have my best interests at heart. You can't put a price tag on trust. More

Larry is always willing to answer any questions I have. He always checks what needs to be done to my car and makes sure it is done. He always is pleasant. He always checks what needs to be done to my car and makes sure it is done. He always is pleasant. More

I came in one weekend with my husband to service his Altima and he ended up driving away with a brand new Maxima 2013, I made an appointment to have my Mazda CX7 serviced the following weekend Don helpe Altima and he ended up driving away with a brand new Maxima 2013, I made an appointment to have my Mazda CX7 serviced the following weekend Don helped my husband into that new Car so when we came back the next week I had him check prices for me to get a new car also he was GREAT very friendly and tentive to our needs I also ended up driving away with my brand new 2013 Murano which I LOVE. Thanks to Don we are very pleased and happy with our cars. Carolyn Akal. More

My husband uses this service center and is very satisfied with the service he receives, so I decided to use this service center also. So far I am happy with the service and with Larry Hughes! with the service he receives, so I decided to use this service center also. So far I am happy with the service and with Larry Hughes! More