Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Kelly Nissan of Route 33 - Service Center
Easton, PA
1,285 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,285 Reviews of Kelly Nissan of Route 33 - Service Center
Sort by
May 20, 2020
Did all service needed in a timely fashion. Good price. Explained everything and ordered parts and will call when they are in and will service it then. Explained everything and ordered parts and will call when they are in and will service it then. More
by don
Employees Worked With
Mark Deery
May 19, 2020
Car Maintenance Without the Hassle Work was done as scheduled. I was kept advised as to the maintenance being completed and the suggested maintenance. The maintenance area and overall f Work was done as scheduled. I was kept advised as to the maintenance being completed and the suggested maintenance. The maintenance area and overall facility is clean, and I felt comfortable speaking with service people. More
by harvey
Employees Worked With
May 16, 2020
route maintenance Took the van in for route maintenance and inspection. Front brakes would not pass inspection and the battery was bad. Had the work done brought the v Took the van in for route maintenance and inspection. Front brakes would not pass inspection and the battery was bad. Had the work done brought the van home and there was smoke coming from front brakes. Had to take van back in for additional work a caliber froze. We felt the frozen caliber should have been discovered when brakes were done. Service manager agreed to cover labor if we covered part costs. More
by dem624
May 14, 2020
Service is Terrible - Issues With Vehicle Still Not Fixed I have been having ongoing issues with my Nissan Sentra and took it to Kelly Nissan for service 2 times within the last year. Both times they have cha I have been having ongoing issues with my Nissan Sentra and took it to Kelly Nissan for service 2 times within the last year. Both times they have charged me an arm and a leg for service and bogus parts, and basically told me the "diagnostic codes" all come back fine and no one can replicate the issues even though I experience these issues every time I drive the vehicle. Needless to say even though charging me they have not fixed the issues, and then proceed to try to upsell me with other issues they did happen to find though. The service manager is rude and unsympathetic. He'll sell you a faulty battery and then tell you there's nothing he can do about it unless you want to come in and spend more money to have it looked at again. They run a shady business there at Kelly Nissan Service. I will not be taking my car there again. More
by mfangio
Employees Worked With
May 12, 2020
Larry is the best. Professional and efficient. The dealership as a whole is phenomenal. Thank you for giving such a great experience every time. Great environment! dealership as a whole is phenomenal. Thank you for giving such a great experience every time. Great environment! More
by Tim87259
Employees Worked With
May 12, 2020
Vehicle maintenance Even with the COVID-19 social distance conditions, my overall experience was well above expectations. The service department team are A plus in my bo Even with the COVID-19 social distance conditions, my overall experience was well above expectations. The service department team are A plus in my book. More
by Davo
Employees Worked With
May 08, 2020
Larry Hughes is an excellent service manager, very knowledgeable and thorough. Customer focused in every way. Very pleased with my visit. A+++ overall. Nice job. knowledgeable and thorough. Customer focused in every way. Very pleased with my visit. A+++ overall. Nice job. More
by croman2544@aol.com
Employees Worked With
May 07, 2020
It was quick and friendly. I have a lot going on right now and the email that my car was due for service was great, I was able to schedule my appointment right away. When I arri I have a lot going on right now and the email that my car was due for service was great, I was able to schedule my appointment right away. When I arrive Larry noticed my car was also due for inspection which was something I missed. A big Thank You to Larry for for making sure my car got inspected he was very professional, helpful and friendly. More
by mhzbro
Employees Worked With
May 07, 2020
I would have given a higher star, but I wasn’t offered car wash, or anything to drink like the other customers there, makes me wonder...I was there for over 2 hours!!! Person who checked me out was pleasa car wash, or anything to drink like the other customers there, makes me wonder...I was there for over 2 hours!!! Person who checked me out was pleasant. The person who checked me in was also very nice. More
by JKingNira
Employees Worked With
