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Kelly Nissan of Woburn
Woburn, MA
949 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience.
We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 949 reviews
November 11, 2015
painless and honest We had a honest salesman saulo costa with no gimmics and no pressure. And we had a great experience with the service manager and finance. We had a honest salesman saulo costa with no gimmics and no pressure. And we had a great experience with the service manager and finance. More
by SCHRIMP4
Verified CustomerEmployees Worked With
Derek Courtois, Saulo Costa, Steve Augusta
Helpful November 10, 2015
You make service "easy", too. Scheduling is very quick and easy. Courteous service personnel who went over every thing with me. I also have another make of car and their service de Scheduling is very quick and easy. Courteous service personnel who went over every thing with me. I also have another make of car and their service department is difficult to schedule. More
by DKAY54
Employees Worked With
Eric Scamman
November 10, 2015
Pleasant Experience Overall it was a good experience. I had done my research before coming to the dealership, so I knew what I wanted and the price I was looking for. Jon Overall it was a good experience. I had done my research before coming to the dealership, so I knew what I wanted and the price I was looking for. Jonathan was great to work with. He didn't give me the runaround and was willing to work with me. The sales manager was able to come to an agreement with me on the price. More
by STEVENDUBENEU
Employees Worked With
Jonathan, Michael Hankes
November 09, 2015
oil chg OK, battery failure not explained - SUCKED - had oil chg & auto checked, battery fail - presented bill for req wiper rep with no mention of battery problem, when paying for wiper person arrived w had oil chg & auto checked, battery fail - presented bill for req wiper rep with no mention of battery problem, when paying for wiper person arrived with car keys & told where auto was. no mention of battery?? cust service??? More
by hnchmcl
Employees Worked With
cliff legrand - on invoice - d dennis did not give me invoice, David Dennis
November 09, 2015
Consistent Service (as Usual) Very pleased with my recent Kelly Nissan experience. You never oversell what is needed for repair. This was appreciated! Also, shuttle driver was not Very pleased with my recent Kelly Nissan experience. You never oversell what is needed for repair. This was appreciated! Also, shuttle driver was notably courteous. More
by GWBROWN0
Employees Worked With
Dennis shuttle driver, David Dennis
November 09, 2015
Two hours for oil change with Appointment I made an appointment for 10 am on Saturday morning. I arrived at 9:45 and told there was an 1 hour 45 minutes wait. What is the purpose of apoint I made an appointment for 10 am on Saturday morning. I arrived at 9:45 and told there was an 1 hour 45 minutes wait. What is the purpose of apointment. There were other customers there who were also experience this frustration. I will not come back and wait two hours for an oil change again. More
by GMOORE712
Employees Worked With
don't remember
November 07, 2015
Honest and great service I have always brought my car in for service because I feel I can trust the service center. They make recommendations, but never push me into work that I have always brought my car in for service because I feel I can trust the service center. They make recommendations, but never push me into work that doesn't need to be done. More
by BTUMBARELLO
Employees Worked With
Cliff, Lisa Kouzoukas
November 06, 2015
Great Customer Service They crew who work there are great. Very efficient, very detailed, and they always have a smile on their face. Their communication is very good and They crew who work there are great. Very efficient, very detailed, and they always have a smile on their face. Their communication is very good and always keep you in the loop. It's a nice waiting area as well while the car is being taken care of. More
by Sean and Jenn
Employees Worked With
Cliff, and one other guy who I can't remember his name., Gary Masiello, David Dennis, Brittany Szymkowski
November 05, 2015
Great service Dylan did a great job keeping me informed and getting me out very quickly. I will bring my vehicle back to this dealership for service. Dylan did a great job keeping me informed and getting me out very quickly. I will bring my vehicle back to this dealership for service. More
by RCHERYLP
Employees Worked With
Dylan Gallagher
November 04, 2015
Beware !! I took my Nissan Murano because at 72k the car started but it did not want to move, they kept the car for over a week because they were having logisti I took my Nissan Murano because at 72k the car started but it did not want to move, they kept the car for over a week because they were having logistical issues, which all though disappointing I can understand. However once I got the car back my AC did not work and neither did my TP sensor, when I asked them about it they said oh the AC may have a leak because you hardly use it, and the sensor must be damaged, we will have to replace it. Strange how the AC and the TP sensor all of the sudden stopped working after a visit to the Kelley Nissan service Center More
by Yanhui
Employees Worked With
Michelle
