
Kelly Nissan of Woburn
Woburn, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 983 reviews
Honest and great service I have always brought my car in for service because I feel I can trust the service center. They make recommendations, but never push me into work that I have always brought my car in for service because I feel I can trust the service center. They make recommendations, but never push me into work that doesn't need to be done. More
Great Customer Service They crew who work there are great. Very efficient, very detailed, and they always have a smile on their face. Their communication is very good and They crew who work there are great. Very efficient, very detailed, and they always have a smile on their face. Their communication is very good and always keep you in the loop. It's a nice waiting area as well while the car is being taken care of. More
Great service Dylan did a great job keeping me informed and getting me out very quickly. I will bring my vehicle back to this dealership for service. Dylan did a great job keeping me informed and getting me out very quickly. I will bring my vehicle back to this dealership for service. More
service Staff was friendly and knowledgeable got my truck fixed in a timely manner. Plus dear ship was easy to get too and making. Appointments was a breeze Staff was friendly and knowledgeable got my truck fixed in a timely manner. Plus dear ship was easy to get too and making. Appointments was a breeze More
Beware !! I took my Nissan Murano because at 72k the car started but it did not want to move, they kept the car for over a week because they were having logisti I took my Nissan Murano because at 72k the car started but it did not want to move, they kept the car for over a week because they were having logistical issues, which all though disappointing I can understand. However once I got the car back my AC did not work and neither did my TP sensor, when I asked them about it they said oh the AC may have a leak because you hardly use it, and the sensor must be damaged, we will have to replace it. Strange how the AC and the TP sensor all of the sudden stopped working after a visit to the Kelley Nissan service Center More
Overall experience So far have no major complains. Khoa Nguyen treated me well and even gave me a discount. Moreover, when I asked him to get me lost tire stem cap, he e So far have no major complains. Khoa Nguyen treated me well and even gave me a discount. Moreover, when I asked him to get me lost tire stem cap, he even volunteered to install it, but of course I did it myself. Strange that the technician missed it. As to the quality of service I have a bad experience with the previous one at Kelly Nissan on route one - the guy forgot to tighten screw and I found oil leaking, so had to come back there in a few days. Hopefully, nothing will happen this time. More
Quick and stress free This is my third vehicle from this dealer and salesperson and would do it again! Shawn was very helpful and friendly and I am thrilled with my new car This is my third vehicle from this dealer and salesperson and would do it again! Shawn was very helpful and friendly and I am thrilled with my new car! More
Top notch Great place . Everyone greets you and smiles. You are treated with respect and curtesy . I would recommend Kelly Nissan to all my friends . Servic Great place . Everyone greets you and smiles. You are treated with respect and curtesy . I would recommend Kelly Nissan to all my friends . Service is great ! More
Best car buying experience From the moment we entered it went smooth. We were out in two hours with a new car. It was the quickest we have ever seen buying a car done. Shawn Cro From the moment we entered it went smooth. We were out in two hours with a new car. It was the quickest we have ever seen buying a car done. Shawn Crowley best sales associate and Steve Augusta wonderful business sense. We would highly recommend this dealership to anyone. It was amazing from start to finish. More
little disappointed I brought my car in to the express service for oil change and to have my key fob battery changed or fixed. My car was there at 8:40am and was told by I brought my car in to the express service for oil change and to have my key fob battery changed or fixed. My car was there at 8:40am and was told by Khoa Nguyen that my car would be ready within 1/2 hour or 45 minutes and I did not get my car until 10:30am. This was after I had to ask David Dennis if he could find out how much longer my car would be and that was at 9:50.. Mr. Dennis came out and let me know at 10:10 that they were just doing the paperwork and would be out in a few minutes. When I did get my car key, Khoa Nguyen did apologize and said they wanted to make sure my key and car were in sync... well big difference in 1/2 hour to 45 minutes to two hours. Then when I got home and read the inspection report it states that my wipers need immediate attention and nothing was said to me at the service center. I would have had them do my wipers. Now I have to have someone else do the wipers.. not sure why they didn't say anything. My opinion is that they forgot about my car....I do like this service center and have always received good service..so I guess everyone can have a bad day. More