
Kelly Nissan of Woburn
Woburn, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Excellent GM Cavan Dunn addressed all of my concerns and seemed very sincere. He really helped me feel better about my entire experience, and was very responsive Cavan Dunn addressed all of my concerns and seemed very sincere. He really helped me feel better about my entire experience, and was very responsive to our needs. Thank you Mr. Dunn. More
Great dealership and sales staff I went to Kelly Nissan after searching online while looking for a new car for my wife.We went there on a Thur.to see what they had in stock and to get I went to Kelly Nissan after searching online while looking for a new car for my wife.We went there on a Thur.to see what they had in stock and to get a rough idea of a price on a new Rogue.We were met by Saulo Costa who showed us the cars he had available in that model. We told him we wanted to go home to decide and he gave us his card with his business # and his cell # and told us to call when and if we decide to buy the car. There was no pressure what so ever and he went over everything about the car,financing,options,etc.We called him the next day and asked if a certain car we liked was still there and he said it was.We went there,took the car for a test drive and bought it.The finance girl,Monica was also great at explaing our options and rates and got us a better rate than we had expected.While waiting for my new car to be prepped and the plates and registration to come in,I sat in the waiting area where people wait for their cars being serviced.While sitting there I watched and overheard conversations between customers and service reps and not once did I hear an unhappy customer. The reps would come out,explain what was going on and how much longer it would be before their car was ready.All in all is was a great experience for dealing with a car dealership. I have bought many new cars and never had as good an experience as I did at Kelly Nissan. I highly recommend them to anyone looking to buy a new or used car. More
Kelly Nissan Woburn I had a five star experience from the internet managers, to my sales person, john spence, to the financing person, just stress free and helpful. Thank I had a five star experience from the internet managers, to my sales person, john spence, to the financing person, just stress free and helpful. Thank you Kelly Nissan . More
Two Thumbs Up I had a great experience at Kelly Nissan of Woburn. Joe Gulino was friendly, knowledgeable, and helpful. I would definitely recommend him and this d I had a great experience at Kelly Nissan of Woburn. Joe Gulino was friendly, knowledgeable, and helpful. I would definitely recommend him and this dealership. My purchase was hassle-free. More
Satisfaction I recently lease a 2014 Nissan Rogue. Saulo Costa is an excellent salesman. He worked with me to figure out what I could afford and what vehicle I recently lease a 2014 Nissan Rogue. Saulo Costa is an excellent salesman. He worked with me to figure out what I could afford and what vehicle would best suit me. There were many vehicles to choose from. No pressure, very accommodating and excellent customer service even after the sale was complete. I highly recommend Saulo Costa and Kelly Nissan of Woburn sales department. No pressure, just a very pleasant experience. Thank you Saulo!!! More
Leased New 2014 Rogue This is the third time I have leased a Nissan with this dealership. I have always had a good experience. Twice I have dealt with Shawn Crowley and he This is the third time I have leased a Nissan with this dealership. I have always had a good experience. Twice I have dealt with Shawn Crowley and he has always been very good during the process. It does not take long to complete and he is always police and efficient. I hope to continue to do business with this dealership. I think Nissan makes and excellent product. More
Sales Very knowledgable of product, genuine and honest. Believes in Nissan Product and knows all the brands bells, whistles and mechanics to be function Very knowledgable of product, genuine and honest. Believes in Nissan Product and knows all the brands bells, whistles and mechanics to be functional with The Nissan Brand and Competitors. Great person with cordial personality. More
I went to Kelly Nissan because my lease was expiring and I wanted to lease a 2014 Rogue. I was a little reluctant at first because this was a new dealership for me because they had recently taken over my pr I wanted to lease a 2014 Rogue. I was a little reluctant at first because this was a new dealership for me because they had recently taken over my previous dealership. However the experience at Kelly could not have been better! Saulo Costa was great! He didn't pressure me into anything that I did not want and went above and beyond to get me the vehicle that I wanted. He guided me through the buying process and made sure that I knew everything about the vehicle before I drove away. I would recommend this dealership to anyone wanting a positive buying experience and most especially I would recommend asking for Saulo Costa for a salesperson! More
I had brought my lease Altima to another service center for a oil change and a free inspection. At that time they informed me that our vehicle needed a new battery, they gave me a print out and the report for a oil change and a free inspection. At that time they informed me that our vehicle needed a new battery, they gave me a print out and the report clearly showed that we needed another battery. My wife and I decided that we would take the car to Lynnfield to get the battery changed, since we're business owners I decided to take it to Woburn since it's closer. When I got there I thought I would be in and out since I was the fifth person in the express line. When I got checked in I explain the situation to Tina and showed her the print out that I got from the other company. She said that Nissan had to do their own test which was understandable, I was under the impression That I would be there for no more that one hour. I can't believe I was there for three hours and five minutes just to get a battery changed. the reason I'm kinda upset is because I had to call my wife to tell her she had to walk to our business location while carrying our lunch and dinner, then she had to be there all alone and she had to find someone walking by to unlock and carry our security gate. That was my first time at the Woburn location, I'm not sure if I would ever return again. More
I needed to buy a new car, not because I wanted to but because I was forced to when the car I was driving decided to take an early retirement. I visited a number of dealers within a 20 mile radius of my h because I was forced to when the car I was driving decided to take an early retirement. I visited a number of dealers within a 20 mile radius of my home. Today, there are a lot of great cars out there to choose from, so I had to use my gut and trust the feeling I was getting when I visited Kelly Nissan of Woburn. Ali Lohar was the lucky draw when I entered the showroom. This was the last car that I was going to test drive before making my decision. I was interested in the Murano. I was considering the Mazda CX-5, Chevy Equinox, Honda CRV or Toyota Venza! Based on these models, Ali convinced me to test drive the Nissan Rogue. Low and behold, it was the WINNER! It felt tight, handled extremely well on the road and had a very smooth- quiet ride. We discussed my price range and the car I would be trading in and he worked hard with the Sales Manager to make it happen. Ali made the difference in my final choice. He was professional and thorough in his explanation of the features and services that Kelly Nissan would provide to me as a customer. When I came to pickup the car, it was ready and they had done what they said they would do! He took me for a quick tour of the faciIity with lots of pride and convinced me that the sale was only the beginning and the service that I would receive after the purchase would be professional as the Sales Team! It was a great car buying experience and I would highly recomend Kelly Nissan! Keep up the good work!!!!! Thanks, Ken Dempsey More