
Kelly Nissan of Woburn
Woburn, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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This was by far the most enjoyable automobile purchase that I and my family have ever had the pleasure to take part in. Our salesman Mr. Matt Bynum, although a newer associate, never faltered in his hones that I and my family have ever had the pleasure to take part in. Our salesman Mr. Matt Bynum, although a newer associate, never faltered in his honest yet direct approach to making this sale. Matt was professional, friendly and patient while fielding our questions and concerns about the vehicle(s) we were interested in, and with the one we finally purchased. In my opinion he is a great addition to your sales staff. Furthermore, your sales consultant Mr. Phil Filahi shined as the go to guy for the negotiations and completion of the sale. Phil we found to be up front and fair with us during the usual yet often uncomfortable give and take portion of auto sales, which are natural given the nature of the business. Phil went above and beyond to make sure that not only my wife and myself were happy with the sale, but he paid attention to the fact that the car was for our soon to be college grad daughter, and was attentive to her to insure that she was happy and had a full understanding of the car and its features. In your finance dept. Mr. Kenny Leung, after securing an exceptable interest rate for us, presented the optional add-ons in a manner that was direct and informative without being overbearing in his approach. Finally we found the dealership to be clean and comfortable, and found every employee we spoke to have a helpful and friendly attitude. So, unlike the local professional baseball club, your dealership doesn't have to "wait till next year" to be champions in our book. Thank you all More
A few weeks ago we went into the dealership interested in a Pathfinder. Art showed us the Pathfinder as we requested, but he also tried to understand our interests and driving habits to be able to recommend a Pathfinder. Art showed us the Pathfinder as we requested, but he also tried to understand our interests and driving habits to be able to recommend the option that was the best-fit for us. Turns out we were not sold on the Pathfinder. Art stayed in touch with us over the following weeks, and we returned a few days ago and left with a Rogue :) The Rogue was really what we needed and we got a great price on it. Art took the time to explain the differences between the various cars, 4-wheel drive vs. all wheel drive, etc. We are very happy with our purchase and our experience at Ira Nissan. More
Simply put, Art is a fantastic dealer and puts customer service and satisfaction above above everything else. He actually made buying a car an enjoyable experience! On the rare occasion he didn't have an service and satisfaction above above everything else. He actually made buying a car an enjoyable experience! On the rare occasion he didn't have an answer for my questions he found someone that did. More
Belo, Mark and Kenny were very supportive, friendly and helpful. It was my first car purchase on my own! I would recommend anyone going to them, they have a great staff that is willing to work with you a helpful. It was my first car purchase on my own! I would recommend anyone going to them, they have a great staff that is willing to work with you and takes your finances into consideration when purchasing a car. Thank you for your felixbiiity and support with my new car! I am so excited and a very happy customer! More
I had a great experience at Ira Nissan-Woburn. I went in to lease a new Rogue. They were very busy when I originally went in on a Saturday afternoon but I was immediately greeted, offered a refreshment, and to lease a new Rogue. They were very busy when I originally went in on a Saturday afternoon but I was immediately greeted, offered a refreshment, and directed toward a table to wait for a sales person. I worked with Art and he treated me well. He was thorough, knowledgable, and understanding. I had to think about the offer they gave me and Art called that night with the numbers I was more comfortable with. We had an issue with my insurance company and Art worked day and night to get the issue resolved and to get me my car as soon as possible. He even came in on his day off to get my car ready and to deal with my insurance company. He called me the day after my purchase to make sure I was 100% satisfied and loving my new ride. I would definitely go back here and work with Art again, though most of the sales associates I interacted with seemed very capable. Most importantly, I LOVE my car. More
Great customer handholding in complex car purchase process. Good couselling on car models and car features. Good customer handling procedures during delays at Finance end. process. Good couselling on car models and car features. Good customer handling procedures during delays at Finance end. More
Art was a great salesman and was very friendly. He gave us a good deal and made sure we were taken care of. He gave us a great test drive of the car. Kenny was also great to work with. He made sure we g us a good deal and made sure we were taken care of. He gave us a great test drive of the car. Kenny was also great to work with. He made sure we got the best kind of loan from the bank. More
We loved Mike! He was honest and didn't take us on a money ride. He was fair and firm. We felt like he was the most honest dealer we came across! We will go back in the future and we will only deal with money ride. He was fair and firm. We felt like he was the most honest dealer we came across! We will go back in the future and we will only deal with him! Thanks so much Mike! More
Phil at Ira Nissan of Woburn provided excellent service to me during my car purchase process -- from my initial conversations with Phil until the moment I picked up my car keys! The Jetta I purchased i to me during my car purchase process -- from my initial conversations with Phil until the moment I picked up my car keys! The Jetta I purchased is a pleasure to drive – and I’ve gotten so many compliments on it. Everyone says it looks like a brand-new car – and that’s before they even get in along with me for a drive!! Excellent service – much appreciated! Great dealership. Awesome car! I’ll refer my friends. More