Kelly Nissan of Woburn

First of all, I would like to say that it was an absolute pleasure to purchase my vehicle at Ira Nissan of Woburn. Before visiting Ira Nissan, I had gone to two other Nissan dealerships in the area, both lea pleasure to purchase my vehicle at Ira Nissan of Woburn. Before visiting Ira Nissan, I had gone to two other Nissan dealerships in the area, both leaving me a sour taste in my mouth. The sales staff at the other two dealerships were very pushy, condescending, and not enjoyable to work with. However, the experience I had at Ira Nissan was the exact opposite. As a recent college graduate, purchasing my first car on my own accord, I was very "out of my element" in terms of making a deal. Both of the sales people that I worked with, Juanmy and Matt, were as helpful and nice as they come. They both took the time to get to know what was important to me in terms of the vehicle options, as well as what kind of budget I was working with. I made it clear to them that I wanted a new Altima at $XXXXX price (inclusive with taxes, title, etc), and they were able to make the number work. Being that it was my first car purchase, they took the extra time to make the purchase a sort of "learning experience" for me. They told me all of the rebates that I was eligible to receive (something that neither of the other dealerships did), and they were not pushy about making the deal that very instant. I think it was apparent that I was nervous about purchasing a car, and for this reason they did not pressure me into something I did not want to do. After making the decision to purchase the car, at the price I was comfortable paying, we finished up the paperwork and two days later I drove off the lot in my Altima. Before I picked up my car, both Juanmy and Matt greeted me, made sure I understood all the gadgets in the car, and assured me that if I needed anything in the future, they would both be there to accomodate me. I cannot stress how great of a dealership this is. The sales staff is simply amazing, and the level of personal customer service is unmatched. I would unquestionably purchase another Nissan from Ira, and would enthusiastically recommend this dealership to anyone. My experience was excellent, and I cannot stress how helpful Juanmy and Matt were. To anyone looking to purchase a Nissan, Ira Nissan of Woburn is the place for you...ask for Juanmy and Matt! More

Mike Walsh was AWESOME !! So friendly, and VERY knowledgeable. All the work was done and everything is great! IRA Nissan is great (and I have been to another Nissan Dealer for Service) these knowledgeable. All the work was done and everything is great! IRA Nissan is great (and I have been to another Nissan Dealer for Service) these guys know what they are doing, and they are All About the Customer Experience!! I highly recommend this dealership! More

I had the absolute best experience my last visit. I had a list of items I had to get repaired but only had a small budget to work with. Michael went above and beyond to make sure all my top priority safety i list of items I had to get repaired but only had a small budget to work with. Michael went above and beyond to make sure all my top priority safety items would be taken care of first within my budget. They even managed to replace some extra items at no additional cost. They say not to go to the dealer to save money, but I saved money, time and worry about my safety coming here. I've never dealt with a dealer with great people, who care about their customers safety above all. Their flexibility with my budget makes me a long lasting customer. Michael handled my services in a professional manner and has been the best service attendant I've ever worked with. I highly recommend this place. More

I had a great experience from my first contact with Juanmy through the paper signing with Kate. Juanmy really knows his details, packages, trims, and everything you could ask about, and has a very fre Juanmy through the paper signing with Kate. Juanmy really knows his details, packages, trims, and everything you could ask about, and has a very freindly demeanor. The transaction went the way I had hoped, and I would definitely recommend IRA and Juanmy. More

Michael Walsh was extremely cordial and very professional. He managed to solve all my issues quickly all the while constantly keeping me well informed of the jobs prior to actually starting. Onc professional. He managed to solve all my issues quickly all the while constantly keeping me well informed of the jobs prior to actually starting. Once the job was completed, he contacted me again to advise what was done, why it was done and advised my car was ready to be picked up. I felt he did everything possible to up-sell customer satisfaction and therefore, I am extremely pleased with the job performed. More

The customer service was wonderful and really made me feel at home. I went in with not the intention of buying right there, but they soon gave me an offer I just couldn't refuse. I am going to recommend feel at home. I went in with not the intention of buying right there, but they soon gave me an offer I just couldn't refuse. I am going to recommend IRA Nissan of Woburn to all my family and friends. I look forward to many years of business in the future. More

“For anyone new to leasing I would thoroughly recommend Ira Nissan Woburn. I have been a customer for over ten years and have had six leased vehicles from the company, I honestly wouldn't go anywhere else Ira Nissan Woburn. I have been a customer for over ten years and have had six leased vehicles from the company, I honestly wouldn't go anywhere else!” I have two leased Nissan's. Both leases were running up and I have just released two new Altimas. From the moment I walked into the dealership and met my Salesman (Belo), I felt as though I was dealing with a person who knows his business inside out. Very helpful from day one. He made the often stressful experience of leasing a new vehicle very pain free! My transaction was carried out with enthusiasm and a high level of customer service. Belo and all of the employees at IRA Nissan in Woburn are a pleasure to deal with. Thank you Michele M. Musial More

Great customer service. Will recommend Shawn to everyone I know buying a car. Shawn went above and beyond to give the best first time buying experience possible. He was fair and worked hard for the custome I know buying a car. Shawn went above and beyond to give the best first time buying experience possible. He was fair and worked hard for the customer. He answered all my questions and made the experience less intimidating (being a first major purchase). Great Job! More

Bought a low mileage certified Altima from Ira, and overall had a very good experiece. Mike Walsh, our salesperson, was just Great! He was engaging, but not pushy in the sales process, offering us a overall had a very good experiece. Mike Walsh, our salesperson, was just Great! He was engaging, but not pushy in the sales process, offering us a good deal on a new vehicle as well if we wanted to go in that direction. We chose the certified used vehicle anyway, which had very low miles, but various fit and finish issues from city driving and parking. We brought the car back twice to have these attended to, and on both occasions, IRA did the right thing by us, and Mike was our advocate throughout. Sales and service managers were also quite good to work with. Generally, I have avoided working with dealerhsips, instead buying and selling privately. But based on our experience thus far, I would go back to Ira, and if do, ask for Mike. More

Why I gave such a great rating was the customer service my fiance and I recieved at the dealership in Woburn. Everyone was so helpful especially the salesman Shawn Crowley. He was very pleasant and very he my fiance and I recieved at the dealership in Woburn. Everyone was so helpful especially the salesman Shawn Crowley. He was very pleasant and very helpful in our needs in searching for a new car. I would recommend him to anyone I know getting a new car in the future. More