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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.4
433 Reviews

433 Reviews of Kelly Nissan of Woburn - Service Center

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November 13, 2015

Misc work Awesome job by David Dennis as usual. I dropped car off early before opening. I had front brakes changed and rotors shaved for first time. 65,000 mile More

by Rich Canney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Dennis
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Thank you Rich! It is great to hear what an awesome job Dave did. We are glad that he kept you informed throughout the entire service process. Thanks again Rich, we look forward to working with you again.

November 13, 2015

Awesomeness! Dave and his crew were amazing! The communication and service were outstanding. They made it easy for me by giving me a loaner car so that my daily li More

by DARIAPANNESI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Dennis
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Hi Daria, thank you for your positive feedback. We appreciate hearing how great and informative Dave and the service department were. Pleased to know that a loaner car was provided for you, we are more than happy to make you visits as easy as possible!

November 12, 2015

a relief major attaboy to Dylan Gallagher I brought my car in after having it serviced at a Nissan dealership in Medford . after spending $1800.00 I still ha More

by RALPHZYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Kouzoukas, Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

We appreciate you taking the time to write your review Connie. Pleased to hear how attentive Dylan was with you and your car. We are happy that he was able to diagnose your car and have it all ready to go at your convenience. Thanks again for sharing with us Connie, please let us know if there is anything else we can do for you.

November 10, 2015

You make service "easy", too. Scheduling is very quick and easy. Courteous service personnel who went over every thing with me. I also have another make of car and their service de More

by DKAY54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Scamman
Dec 21, 2015 -

Kelly Nissan of Woburn responded

"We make it easy" is what we do DKAY54! Glad that you were taken care of by our service department and had all your questions answered.

November 09, 2015

Consistent Service (as Usual) Very pleased with my recent Kelly Nissan experience. You never oversell what is needed for repair. This was appreciated! Also, shuttle driver was not More

by GWBROWN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis shuttle driver, David Dennis
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Thank you GWBROWN0! Happy that you had a pleasant experience with us. We appreciate hearing your comment regarding your shuttle driver as well.

November 09, 2015

Two hours for oil change with Appointment I made an appointment for 10 am on Saturday morning. I arrived at 9:45 and told there was an 1 hour 45 minutes wait. What is the purpose of apoint More

by GMOORE712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't remember
November 09, 2015

oil chg OK, battery failure not explained - SUCKED - had oil chg & auto checked, battery fail - presented bill for req wiper rep with no mention of battery problem, when paying for wiper person arrived w More

by hnchmcl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cliff legrand - on invoice - d dennis did not give me invoice, David Dennis
November 07, 2015

Honest and great service I have always brought my car in for service because I feel I can trust the service center. They make recommendations, but never push me into work that More

by BTUMBARELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff, Lisa Kouzoukas
Dec 21, 2015 -

Kelly Nissan of Woburn responded

We are glad you feel that way with us BTUMBARELLO. Providing trust worthy service is very important to us and we are happy that you receive that. Thank you for sharing your review, take care.

November 06, 2015

Great Customer Service They crew who work there are great. Very efficient, very detailed, and they always have a smile on their face. Their communication is very good and More

by Sean and Jenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff, and one other guy who I can't remember his name., Gary Masiello, David Dennis, Brittany Szymkowski
Dec 21, 2015 -

Kelly Nissan of Woburn responded

Thanks Sean and Jenn! We are happy that you were provided with great customer service. Glad that you enjoy the waiting room, it is there for your convenience.

November 05, 2015

Great service Dylan did a great job keeping me informed and getting me out very quickly. I will bring my vehicle back to this dealership for service. More

by RCHERYLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Gallagher
Dec 21, 2015 -

Kelly Nissan of Woburn responded

We are happy that Dylan took great care of you RCHERYLP. Thank you for taking the time to write your review, we look forward to seeing you next time!

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