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Kelly Nissan - Service Center

Oak Lawn, IL

4.9
57 Reviews

57 Reviews of Kelly Nissan - Service Center

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May 30, 2025

Warranty work was performed in a timely manner staff was very considerate and informative and my vehicle. More

by pcroom71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name is not listed but I know it when I see it.
May 29, 2025

Excellent customer service, visual video of work done and underneath of the car. Keep up the good work. More

by debra.coleman11
Recommend Dealer
Yes
Employees Worked With
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eva Castanon
May 30, 2025 -

Kelly Nissan responded

Debra.coleman11, we're so glad that we were able to go above and beyond your expectations!

May 27, 2025

The dealership sent me a video of the inspection of my car. This was the first time for this and I thought it made made the experience better. They were quick with the service as well. More

by sheila-solomon
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Straubing
May 29, 2025 -

Kelly Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

May 26, 2025

Me gusto el servicio gracias buen servicio por eso me gusta llevarlo Aque le a More

by SALOMON.MORALES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Kelly Nissan responded

Salomon.morales24, we are so pleased you enjoyed your visit to Kelly Nissan, Inc.!

May 25, 2025

Very responsible person and positive attitude she made my stay enjoyable. Friendly environment and experience More

by Flyswa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Kelly Nissan responded

Thank you for the five star review!

May 25, 2025

Everyone was very pleasant, informative and helpful! ! Gave me a feeling that they actually cared about me! Service manager is fabulous! Highly recommend More

by lildarlin920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kieran was also great
May 27, 2025 -

Kelly Nissan responded

Thank you for the five star review!

May 25, 2025

Service department is comfortable and my scheduled appointment was on time. I was offered coffee or water. I was told my oil change was going to be 1-2 hours. I was later informed that some filters More

by KEDDINGS225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Kelly Nissan responded

Thank for the five star review!

May 24, 2025

I love the personalized service I receive from Eva and Raul . They are the reasons I continue to return for service on my 25 year old car . I always know when I check in that I will receive amazing custom More

by Varietbain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Kelly Nissan responded

Thank you for the five star review!

May 23, 2025

Great work like how you guys treat senior citizens. I would get my car fixed here again in a heart beat. More

by banksb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Kelly Nissan responded

Thank you for the five star review!

May 23, 2025

Kelly Nissan has an amazing staff in Customer Service - the staff is always friendly and professional. It’s great that I’m greeted at my scheduled appointment time, whenever I bring my car in for service. More

by DALECUMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Kelly Nissan responded

Thank you for the five star review!

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