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Kelly Nissan - Service Center

Oak Lawn, IL

4.8
27 Reviews

27 Reviews of Kelly Nissan - Service Center

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May 05, 2025

BEST SERVICE DEPARTMENT EVER. THEY TOOK CARE OF MY NEEDS AND VERY POLITE. I WILL RECOMMNED THIS DEALERSHIP TO EVERYONE. KEEP UP THE GOOD WORK KELLY. More

by Astraubing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Timely and communicative service. Everything was great, Amber is a very excellent worker. Thank you More

by SJANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

The services very good. The staff is helpful. I would recommend Nissan to my friends. More

by larrymccullum3912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

The staff is so friendly and professional. They were very accommodating to get my car tire fixed quickly. More

by SUSANSRAMEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Kelly Nissan responded

Susansramek, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2025

My recent experience was above satisfactory due to damage to my vehicle caused by the dealership carwash; although it was repaired compared to more excellent service in previous visits More

by arthurivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Zambudio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eva Castanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Straubing
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Kelly Nissan responded

Hello Arthurivy, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2020

Took my truck in for servicing due to running hot initially in shop 1 week and 3 weeks later after turning AC on still running hot so I took vehicle back and vehicle remained another week with more More

by WSpencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Johnston, Robert Groh ( service advisor) David Campbell (general manager) Rick Klaves
June 09, 2017

Most horrible auto service every experienced Please do not take your vehicle here for service, we are a Nissan Family and they can never diagnosis the car , they have to call corporate or another More

by Michelle T Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich
July 22, 2016

Since 2005 A great bunch of guys to do business with Ive been going to this dealership since 2005 i bought 4 cars and plenty of service. More

by nissan4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony P sales manager and the Asst service manager
June 13, 2016

Only the Best Survive My 1997 Nissan Maxima is alive thanks to Kelly Nissan. 2 cars 31 years with Kelly! Thomas goes beyond to help me every time. A clean car every visit. More

by MaxLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Roy
May 25, 2016

Kelly Nissan My service advisor Thomas Johnston is the best, he is very knowledgeable and extremely experience with the service team. The Nissan Service Team is ex More

by Nissan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnston
1