Amber Straubing
Amber Straubing at Kelly Nissan

Amber Straubing

Service Advisor

Kelly Nissan

4300 W 95th Street
Oak Lawn, IL 60453

4.7
168 Reviews
4.7

168 Reviews

Write a Review

168 Reviews of Amber Straubing

June 24, 2026

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Employee Rating

Great professional and fast. I was in and out with everything shown to me , videos pics More

by meximus1
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Recommend Dealer
Yes

June 21, 2026

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First time there very clean and everyone was nice. The service was great, the wait time was long. More

by dfreeman993
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Recommend Dealer
Yes
Jun 22, 2026

Kelly Nissan responded

Thank you for the five star review!

June 14, 2026

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Great Service! I like the video summary sent to my email, and the free car wash. More

by shantaspencer
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Recommend Dealer
Yes
Jun 17, 2026

Kelly Nissan responded

Thank you for the five star review!

June 13, 2026

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everything was explained to me. all service was well done. I was kept informed about what was being done. nice car wash. More

by MAR49TRI
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Recommend Dealer
Yes
Jun 17, 2026

Kelly Nissan responded

Thank you for the five star review!

June 12, 2026

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All though service was decent this time around, they never got back to me regarding a previous issue that I had with them. They want the good survey and ignore the bad. More

by paulpoll2000
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Raul Zambudio

Jun 16, 2026

Kelly Nissan responded

Thank you for your feedback. We apologize for not addressing your previous issue in a timely manner. We will work to improve our response time and ensure all customer concerns are addressed promptly. Thank you for bringing this to our attention.

June 08, 2026

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Employee Rating

Always thorough and timely. I appreciate the customer service as well. I will come back. More

by sitoriat93
Recommend Dealer
Yes

Other Employees Tagged: Amber Straubing

Jun 09, 2026

Kelly Nissan responded

Thank you for the five star review!

June 08, 2026

Dealership Rating
Employee Rating

No phone call or update on vehicle. Kept it 2 extra days without notifying me. The person answering the phone could not give an answer whether the car was completed. My keys were given More

by lynshawna
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 08, 2026

Kelly Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience during your recent visit. We strive for excellent communication and will address these issues with our team to ensure a better experience in the future. Thank you for your feedback.

June 05, 2026

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Went to dealership with three issues and left having the same three issues, with over four hundred dollars less in my pocket. Not pleased by these results. More

by okellyjoy
Service Price Transparency
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Service Communication
Recommend Dealer
No
Jun 08, 2026

Kelly Nissan responded

Dear valued customer, we apologize for any inconvenience you experienced during your visit. Please reach out to us so we can address and resolve these issues for you. Your satisfaction is our top priority.

June 03, 2026

Dealership Rating
Employee Rating

Very informative Very nice explain every thing that I needed to know Thank you very much More

by januar2339
Recommend Dealer
Yes

Other Employees Tagged: Amber Straubing

Jun 05, 2026

Kelly Nissan responded

Thank you for the five star review!

May 30, 2026

Dealership Rating
Employee Rating

Kelly Nissan has always did my services on my 2020 Rouge since I purchased it and they have always did A. Fabulous job I have no complaints. More

by WILLIAMGEBBIA
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2026

Kelly Nissan responded

Thank you for the five star review!

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