Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was the best auto purchase experience that i have ever had. Brendon's personality definitely made me come back to Kelly VW to purchase the auto. It was excellent. ever had. Brendon's personality definitely made me come back to Kelly VW to purchase the auto. It was excellent. More
I bought a Golf R from Tom/Kelly VW. Overall a very easy transaction. Tom was easy to work with. He is friendly and easy going, no pressure involved. I had a small problem with title paperwork and Kelly transaction. Tom was easy to work with. He is friendly and easy going, no pressure involved. I had a small problem with title paperwork and Kelly VW was very good about getting it corrected in a timely fashion, even covering overnight mail fees. More
By far the most positive car-buying experience to date. My husband and I were looking for a particular VW Golf and Tom enthusiastically helped us find it, speeded the buying process to fit our schedules, c My husband and I were looking for a particular VW Golf and Tom enthusiastically helped us find it, speeded the buying process to fit our schedules, carefully instructed us in how to use all the features of the new Golf, and basically made us feel, without being at all pushy, that he would accommodate our schedule to get us into our new car at a great price, with a great trade-in value for our old car (also a Golf). Everyone we dealt with at Kelly VW was friendly, knowledgable and great to deal with. I can honestly say that I will be returning to Kelly VW for all my car-buying and car-servicing needs. If Tom keeps it up, car salesmen will have a great reputation. More
Finding the perfect car with the help of Tom Colpitts was nothing short of enjoyable. Being my first time purchasing a new car, I expected an overwhelming experience, however, it was the exact opposite. Tom nothing short of enjoyable. Being my first time purchasing a new car, I expected an overwhelming experience, however, it was the exact opposite. Tom was very informative from the beginning and was never pushy or assertive. He explained everything in great detail and was patient and clear when answering all questions. I had a great time working with Tom and his laid back approach created a comfortable atmosphere. I would definitely recommend working with Tom at the Kelly VW dealership! More
My experience at VW Danvers was nothing but enjoyable. Tom Colpitts was truly a pleasure to work with. I would highly reccommend him. He took his time with the process and was not pushy or over bearing. Y Tom Colpitts was truly a pleasure to work with. I would highly reccommend him. He took his time with the process and was not pushy or over bearing. You can tell he really cares about customer satisfaction and he put a lot of effort into making sure I was comfortable and happy. I shopped around at a few other dealships before going to Volkswagen in Danvers. My experiences at these dealships were not so great - dealing with your stereotypical car salesman. From talking with Tom within minutes, I could tell he was different. He was very genuine and patient. After the sale was made, he was still consistent into taking his time with me. He showed me every little detail of the car and went above and beyond to making sure I was happy. On a scale from 1-10 (10 being the best) Tom and my overall experience at Volkswagen, Danvers was a 10. More
We had such a great experience with Flavio, we can't say enough for all he did for us. Not only is he a great salesman, but good person in general. We will always remember buying our new Tiguan a super ex enough for all he did for us. Not only is he a great salesman, but good person in general. We will always remember buying our new Tiguan a super experience. Thank You!!!!! More
My boyfriend and I have been shopping around for a new car and decided to swing in this dealership to check it out. We didn't need to look any further. Steve Ashe took very good care of us, not trying to car and decided to swing in this dealership to check it out. We didn't need to look any further. Steve Ashe took very good care of us, not trying to sell us something we didn't need, but helped us look for a car that was practical yet matched our expectations. But the best thing about our visit and decision was the experience of driving our VW Passat for the first time. It really is luxury at an unbeatable price! More
I recently purchased a new vehicle from Kelly VW and worked with Steve Warren. He was honest and helped me through the whole process and made it as easy as it can be. He has flawlessly continued to foll worked with Steve Warren. He was honest and helped me through the whole process and made it as easy as it can be. He has flawlessly continued to follow up with me to ensure everything is going well with the vehicle and has kept the door open for me to contact him directly with any questions or concerns. I would recommend anyone who is looking for a vehicle to go to Kelly because of the low-pressure, customer friendly buying experience. More
This was the BEST car transaction we have ever had! Courteous, easy to deal with, quick transaction with out any hassles. We were dreading buying a new car based on our previous experiences, haggling, Courteous, easy to deal with, quick transaction with out any hassles. We were dreading buying a new car based on our previous experiences, haggling, etc but buying the car was easy, straight forward, no games and no haggling! More
This is the second time we have come to Kelly VW with our automotive needs. Since both of us are very busy professionals with full lives and never-ending responsibilities, we greatly appreciate this dealers automotive needs. Since both of us are very busy professionals with full lives and never-ending responsibilities, we greatly appreciate this dealership's willingness to make the process of buying and leasing cars as efficient and as dignified as possible. On both occasions, George Sousa really excelled at listening to our needs, meeting our financial goals and making sure that we drove away in a perfect car in a record amount of time. Greg, the business manager, made the paperwork quick and painless. We would also like to mention Avery Hammond and the service department for their flexibility and high quality of service. We were consistently impressed with their professionalism in dealing with the service needs of our Jetta. We will certainly be back to Kelly VW to service our new Eos during the leasing period and will look to George to put us into a new car once our current lease expires. More




