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Kemna Auto Center

Algona, IA

4.9
47 Reviews

617 U.S. 18

Algona, IA

50511

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Showing 47 reviews

February 20, 2024

The car rides beautifully and I love color outside and in! Seats are so comfortable! More

by Mary Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Davis Sheri Rahm
February 09, 2024

Very excellent business and employees. Very accommodating. Gave me a tour of the whole place and it is very nice. A great team there!! More

by Dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen, Sherry, Seth , Terrell and Cory
February 03, 2024

Completely professional and amazing to work with! We've had nothing but the best care, and know we can trust our vehicles in your hands! More

by Thia Allum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vaske
January 16, 2024

Their customer service, including their mobile service, is beyond incredible! I want to THANK KEMNA AUTO CENTER for their customer service! My driver's side wiper blade snapped off/ broke a clip (due to More

by Nyxx0077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Smith & Jacob Haag
Jan 16, 2024 -

Kemna Auto Center responded

Thank you for sharing your positive experience with Kemna Auto Center's customer service! It's truly heartening to hear how they went above and beyond during such challenging weather conditions. Ensuring your safety by replacing the wiper blade right in your driveway, especially when you couldn't drive to them, demonstrates their commitment to exceptional service. It's great to know that this isn't your first time receiving excellent assistance from them, and their consistent reliability is commendable. Your gratitude, especially under such circumstances, speaks volumes about their dedication to customer care. Stay safe and warm! Kemna Auto Center Team

January 06, 2023

My 95 year old dad needed a car. The staff was very kind from the time we entered the building till we left. Brought cars closer to the building for him to veiw. Dad commented to my More

by Klhank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shree, Denise, Stacy & seth
October 02, 2021

The employees do good work, are easy to work with and it is convenient for us. Keep up the good work. More

by vlreding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
September 20, 2021

Did an awesome job, everything was done quickly, looks awesome and the replaced part works great. More

by mfrideres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, and someone in service
September 08, 2021

This is a wonderful place to shop for vehicles! Sherry was kind and patient in helping me get my new vehicle. Seth went above and beyond to help me get better financing compared to my local bank! And Sea More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry, Seth, Sean
March 27, 2021

Had a small issue that has been resolved although it took a while to do so, it has been resolved. The process of buy the new GMC was great and without any issues More

by livinthedream
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 01, 2021 -

Kemna Auto Center responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to management directly so that we can speak directly, we’d love to address your concerns in detail.

February 20, 2021

We have purchased several vehicles from Kemna and Kevin has been our salesperson for most of those. Kevin listened carefully to our vehicle requests and was knowledgeable and informative about the vehicl More

by DavePeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Shaw
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