Kempthorn Mercedes-Benz

No pressure Erik showed me some additional warranties I could purchase. He was honest, answered questions sincerely and I never felt any pressure. And he was fr Erik showed me some additional warranties I could purchase. He was honest, answered questions sincerely and I never felt any pressure. And he was friendly. More

Excellent all around Recently purchased 2014 Passat. Every step of the process was excellent , no pressure and answered all questions openly. No hesitation recomme Recently purchased 2014 Passat. Every step of the process was excellent , no pressure and answered all questions openly. No hesitation recommending Kempthorn for any purchase or service needs More

My ONLY good experience with car purchase I did work with Kyle via emails, and David during pick-up of my new beetle. It did feel like a family operated business, no sale pressure, very very p I did work with Kyle via emails, and David during pick-up of my new beetle. It did feel like a family operated business, no sale pressure, very very professional and friendly. More

Wonderful experience! Great people!!!! They helped me pick the car i needed and I bought it that day! Everyone was so nice and friendly and helpful. I would definately buy my future cars from them. pick the car i needed and I bought it that day! Everyone was so nice and friendly and helpful. I would definately buy my future cars from them. More

I leased a new Volkswagen and Rick and Kyle made a very smooth process. Both were very professional and I felt comfortable during the process. smooth process. Both were very professional and I felt comfortable during the process. More

We were very pleased with the friendliness and great service . We feel that we got a great car at a good price. Everyone made us feel very comfortable service . We feel that we got a great car at a good price. Everyone made us feel very comfortable More

Total transaction was conducted via e-mail, and everything committed to was delivered without issue/amendment. Our first meeting was at the point of picking up the vehicle, and I couldn't be happi everything committed to was delivered without issue/amendment. Our first meeting was at the point of picking up the vehicle, and I couldn't be happier with the purchase and/or the process it took to get it. More

I enjoyed my experience at Kempthorn. Everything was remarkably simple and low key. If possible (the dealership is far from me) I will return for service. remarkably simple and low key. If possible (the dealership is far from me) I will return for service. More

I would have to say that up until this purchase with Kempthorn, I hated the whole car buying process but had a good experience with them from the start. From my initial contact with internet specialis Kempthorn, I hated the whole car buying process but had a good experience with them from the start. From my initial contact with internet specialist Kyle to salesperson Ruth, it was actually a very pleasant experience. I actually purchased a better model than the one I test drove because I really like white cars and Ian mentioned one that was on their auxiliary lot which had a unique interior. Fell in love with it and it's now sitting in my driveway. More

I had an unbelievably great experience buying a new Volkswagen from Kempthorn. Living over 45 miles away in Cleveland, I didn't have time to drive to Kempthorn (or several other dealers), so I couldn' Volkswagen from Kempthorn. Living over 45 miles away in Cleveland, I didn't have time to drive to Kempthorn (or several other dealers), so I couldn't visit each one. Kempthorn replied to my Internet inquiry quickly, with a very competitive price - $800 below the lowest other quote I received. No xx sales practices, gimmicks or other nonsense. Their offer was not tied to any trade-in or financing offer. In fact, they beat my pre-arranged financing through VW Credit. The only extra sales pitch was for VW's own extended warranty packages, but it wasn't a pushy pitch or anything like that. In fact, it might be a great option for some people. I even got a full tank of (expensive diesel) fuel, a VW TDI hat and two VW key rings. I never got these little extras with my three previous VW's from other dealers. Dave More