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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,768 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,768 reviews
June 26, 2016
Quality salesperson I enjoyed my experience with Mike Brown and he catered to me in all aspects. A solid young man with a great adittude. I enjoyed my experience with Mike Brown and he catered to me in all aspects. A solid young man with a great adittude. More
by aaron milhoan
Employees Worked With
Mike Brown
June 25, 2016
Very good experience We had a very good experience dealing with Dave from Ganley Village. He was never pushy and always very helpful during the buying process. We had a very good experience dealing with Dave from Ganley Village. He was never pushy and always very helpful during the buying process. More
by Tulip13_99
Employees Worked With
Dave Melaragno
June 19, 2016
Buying a new car As soon as I walked in I was greeted and felt welcomed . Zach was my sales person.He was very helpful and mellow I felt no pressure at any time to bu As soon as I walked in I was greeted and felt welcomed . Zach was my sales person.He was very helpful and mellow I felt no pressure at any time to buy a car if I didn't want to . I had no intent to buy It but I did ! And I was very happy . Walked in at 3:00 pm walked out with a new car at 6:00 pm ! I have never had a better experience at a dealership ! And a finance manager Mike was the one helping me make it happen also . Very happy about my new car thanks to them ! More
by MayaC
Employees Worked With
Michael Arnoff, Zach Weiland
June 18, 2016
Great experience Our sales rep was great, worked to get us within the price range we were looking for. He even kept an eye on our kids in the play room while we looked Our sales rep was great, worked to get us within the price range we were looking for. He even kept an eye on our kids in the play room while we looked around the car lot and is coming to our house to pick up the things we need to turn in for our trade so we don't make another trip back. Very happy with the service we received. More
by JenAndJosh
Employees Worked With
Michael Arnoff, Eric Bard
June 18, 2016
Friendly and fast Very friendly service and once we found a car we liked the buying process was very quick! Danny was great and gave us space when needed and knew a lot Very friendly service and once we found a car we liked the buying process was very quick! Danny was great and gave us space when needed and knew a lot about the cars and made sure we left happy! Michael was great and got us out fast and made sure we got the best deal! This is the second car we've gotten from Gangley in Painesville and we'll probably come back for the next one! More
by OliviaW
Employees Worked With
Michael Arnoff, Danny Artino
June 13, 2016
2 for 1 It was a stress -less experience.We were made to feel very comfortable and treated above average. Our sales rep went out of his way to make our buying It was a stress -less experience.We were made to feel very comfortable and treated above average. Our sales rep went out of his way to make our buying experience enjoyable which is not the way my past car buying experiences have gone. More
by bgs123
Employees Worked With
Eric Bard
June 11, 2016
Dave, Ken and Al were all wonderful! Purchased my Wrangler from this dealership, from the second I walked in the experience was awesome! They're honest, down to earth and do all they can Purchased my Wrangler from this dealership, from the second I walked in the experience was awesome! They're honest, down to earth and do all they can to make the customer happy. I have never had an easier, smoother vehicle purchase as this. The absolute best in customer service. Seriously if you're in the market for a car, go here. Very highly recommend Ganley Village. You will not be disappointed! More
by djcb1014
June 09, 2016
fast to the point and efficient . My sales rep was overall very knowledgeable . He asked me a lot of questions as well as answered all of mine. He was very tuned into whatever I had to My sales rep was overall very knowledgeable . He asked me a lot of questions as well as answered all of mine. He was very tuned into whatever I had to say. And went out of his way to make me feel comfortable while waiting and in understanding all the details. More
by Renegade chick
Employees Worked With
Eric Bard
June 09, 2016
Awesome!! Awesome experience!!!!very professional,low key yet very insightful salesmanship from Nick Zaucha he was able to get me into the right vehicle that a Awesome experience!!!!very professional,low key yet very insightful salesmanship from Nick Zaucha he was able to get me into the right vehicle that accommodated my lifestyle at a price that fit my budget. Al in financing made the signing experience very simple and easy!! I would recommend this dealership to friends and family. More
by Vinnyk
