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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,807 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,807 reviews

July 21, 2025

I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no More

by notnufhuntn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 16, 2025

The staff at Ken Ganley Chrysler, Jeep, Dodge and Ram were extremely friendly and very helpful. I was very lucky to have such a knowledgeable staff. Calder Manley was great to work with and knew all the More

by CHEFBEN1377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

CHEFBEN1377 responded

Thank you all for your great knowledge and quick work on finding me a truck

July 15, 2025

As always right on time. Waiting area clean Everyone helpful and plesant Kept informed of work in progress More

by Kgwmentor126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 14, 2025

Calder was great, probably one of the best dealership experiences I’ve had in a really long time. He knew everything about the vehicle and the other vehicles that I looked at. He was very informative wit More

by emmaryyy123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! ! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor!

July 12, 2025

Very pleasant experience! Todd was very professional and responsive. Great experience overall; would highly recommend! More

by Jennifer D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd
Jul 14, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Jennifer, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2025

Very polite and not pushy. They took their time to explain everything! Very helpful even the next day when I had questions More

by ac3302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 08, 2025

Prompt service. Professional interaction. Honest pricing. Flexible schedules. Clean everything. Everyone kind and generous. Excellent! More

by 6potter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2025

Always a great job, great service and phenomenal staff who take care of everything you need. More

by silvraro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dannie Dawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2025

Awesome Todd was awesome on taking care of things. Thank you so much for great service More

by Beckinoggy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2025

Everyone at this dealership is always so friendly. And they really try to do their best to help you with whatever you need. More

by Ang5kids
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!