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Marc McEwen
Marc McEwen at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville
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Marc McEwen

Service Advisor

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville

2115 Mentor Ave
Painesville, OH 44077

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4.2
11 Reviews
4.2

11 Reviews

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11 Reviews of Marc McEwen

April 17, 2024

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Employee Rating

Everyone was friendly and polite. They kept me updated on needed maintainance that needed attention. More

by Dejeep
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Apr 19, 2024

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2024

Dealership Rating
Employee Rating

Ken Ganley is a great dealership with a great service department. I recommend them to my friends. More

by Georgeandrews6371
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 18, 2024

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, thank you so much for your positive comments about Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Thanks again for the recommendation, and have an amazing day!

March 30, 2024

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Employee Rating

A great service department and very knowledgeable. Very friendly and nice to work with. Made me feel that the customers still come first. More

by Vlbstriping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Dawes, Justin Cleek, Jim Coolidge , Tony Bordelon

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Apr 02, 2024

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

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Employee Rating

Fast, friendly service, and was able to get an appointment almost immediately. Will definitely return. More

by BRIAN.BOWMAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Angel Woodruff, Erin Ruby, Terry Miller, Jim Coolidge, Maria Willrich

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Mar 30, 2024

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2024

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Employee Rating

I was treated with amazing respect. Special care.. a driver brought me home after I dropped my car off, and picked me up at home when my car was finished. Always mindful making me feel More

by Tedginnypollock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Weiland, Jim Coolidge

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Mar 03, 2024

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 29, 2024

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Employee Rating

So far way better than Montrose in Kingsville. Mark did a great job and was in constant contact with me. More

by Woody
Recommend Dealer
Yes

Other Employees Tagged: Angel Woodruff

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Mar 03, 2024

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 10, 2023

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Can't say enough good things about Todd. No pressure, answered every question. Made buying my first brand new care worry free. We'll be back!!! More

by Punk'n 13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Roske, Jeff Williams

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Apr 25, 2023

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

April 07, 2023

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Employee Rating

Made an Appointment was in and out with a fast oil change and tire rotation truck all washed and ready to go. More

by Jim Tekavec
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 09, 2023

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi Jim, thank you for taking the time to let us know how we did. We hope you have a great day!

February 02, 2023

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Employee Rating

The service department has failed me twice. Now I call and no response. Email no response. More

by Chris Craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Cleek

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Feb 05, 2023

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi Chris, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 05, 2022

Dealership Rating
Employee Rating

Do not buy here unless you bring your mechanic. An absolute nightmare, purchased a vehicle and malfunctioned on the second day. They did nothing to help the situation. Deceitful process and I'm not More

by D_jone35
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Justin Taylor, Rick Campola, Luis Galvan, Alexander (Stan) Swanson , Jim Waterwash

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Nov 03, 2022

Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future to address the issues. Thank you again for your feedback. It helps us to get even better.

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