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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,771 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,771 reviews

January 06, 2020

Everything about my experience was amazing! Everyone at the dealership was so nice and welcoming and Anthony made my first car buying experience quick and easy. He was very helpful and patient with me and More

by jrogers24
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jan 07, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi there, thank you for the great review! we're happy to hear Anthony has given you five-star service. Come and see us again soon!

January 05, 2020

Very friendly staff who went, in my opinion, above and beyond to work with us on getting into the used 2016 Jeep Wrangler we were interested in. Not only was Exxon friendly and personable in sales, Al in More

by rachp2585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Exxon (spelling?)
Jan 05, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi there, thanks for the great review! We're so pleased to hear Exxon and Ali ahs given you outstanding service. Congratulations on your new 2016 Jeep Wrangler. We appreciate your business and hope to see you again soon!

January 04, 2020

New Year New Jeep Just wanted to say how comfortable we were at your Ganley , Painesville location. Nick C was wonderful to deal with. He showed us the shop, spent time More

by Johnston.tim89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Johnston, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Nicholas and Al went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new Ivory Jeep Grand Cherokee! We appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

January 04, 2020

Ganley Village Chrysler is a comfortable place to visit, from the receptionist to the sales personnel to the Finance Dept. My salesperson was Eric Thompson! More

by Too many cars
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Thompson in the sales Dept and I would give him 5 stars., Bobbi O'Lander
Jan 05, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to mention Al, Bobbi, and Eric's names! It was our pleasure to work with you, and we look forward to your next visit.

January 03, 2020

This dealership is one of the best , managed very well the Gm and my salesman did a great job, other dealerships don’t match up! More

by wtsull
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Campola , Jim Waterwash
Jan 04, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the five stars! We appreciate your kind words for our team and will be sure to share them. You're welcome back at any time.

January 03, 2020

Nick was extremely helpful and professional while purchasing my first Jeep. I was interested in a Jeep for quite some months and Nick kept in contact to notify me of the best deals I could get. He wa More

by emilyseese1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Jan 04, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Congratulations on your first Jeep! We are so delighted to know that Nick was so helpful throughout your shopping process. We're sure he'll love learning about your recommendation and we welcome you back again Emily. Happy driving!

January 02, 2020

Great Place to buy a vehicle Friendly staff plenty of inventory and no messing around. In and out with what I wanted at a price I wanted to pay. Thank you More

by Bbertolasio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Waterwash, Luis Galvan
Jan 02, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the five stars! We're so happy to see that your visit was smooth and hassle-free. You're so welcome, please come back at any time.

December 31, 2019

He is very helpful goes above abs beyond for his He is very helpful goes above and beyond for his customers! Very friendly and knowledgeable! He answers all questions and returns calls timely! Great More

by Tshenkel90Dior
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
Jan 21, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We appreciate your kind words and will be sure to share them with our team. If we can answer anything else for you, please be sure to let us know!

December 30, 2019

Nic was terrific every step of the way! He was knowledgeable, courteous & made the process of purchasing a car a breeze! Hey went above & beyond with his commitment & customer service! He went out More

by jrutti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino, Jim Waterwash
Jan 21, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for your glowing review of Nick! We will be sure to let him know how pleased you were with his service. We appreciate your recommendation; please come back at any time.

December 30, 2019

Nick was very friendly and worked with us to meet our expectations when picking out our next Jeep. We have worked with this dealership for the last two Jeeps we have chosen and have been pleased More

by Scott Williams
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
Jan 21, 2020 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the wonderful review, Scott! We can't wait to share your compliments with Nick. We truly appreciate your repeat business and look forward to your next visit.

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