
Ken Ganley Ford Norton
Norton, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Good service completed on time Courtesy device by service tech and others At the dealership service tech and others At the dealership More
Very professional and respectful dealership. Was greeted as soon as I entered and all employees were courteous. Was greeted as soon as I entered and all employees were courteous. More
My ganley Ford visit was very quick and easy to do when dropping off my vehicle for a recall. Everyone was very professional! dropping off my vehicle for a recall. Everyone was very professional! More
Call and talk to Brianna in service to see if I could get a repair and oil change on my 2019 ford escape and was told first appointment for oil change was Thursday and said fine was then was transferred to t a repair and oil change on my 2019 ford escape and was told first appointment for oil change was Thursday and said fine was then was transferred to the parts department to see if part was available. I was about to make appointment for repair at 3pm on 12/5/22. Arrived about 2:30 for appointment was checked in by Mike Hartley then after about 15 minutes he noticed that I had an oil change scheduled for Thursday at 2pm and asked did I just want it to be done today? I said if at all possible that would be great. Mike said ok and everything was done in a hour and half. More
So far I’ve had great service and good communication. I had one small problem with one of the services they did and it was corrected without question and an apology. Probably so smart I really didn’t nee I had one small problem with one of the services they did and it was corrected without question and an apology. Probably so smart I really didn’t need apology. Very happy with them. More
I found that the dealer really care about the people. They should be proud of themself They should be proud of themself More
Great dealership very friendly and efficient They spent the time and made every effort To make our visit enjoyable the time and made every effort To make our visit enjoyable More
Amazing experience with Tony. Great experience from the time I walked in the door until I drove away In my new vehicle!!!! Great experience from the time I walked in the door until I drove away In my new vehicle!!!! More