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Ken Ganley Ford Norton

Norton, OH

4.8
3,246 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,246 reviews

December 08, 2022

I have made vehicle purchases at Ken Ganley Ford Norton and have had my vehicles serviced here too. I will continue to do so! More

by DELPHENIA
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Des
Dec 08, 2022 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Dec 09, 2022 -

Ken Ganley Ford Norton responded

Hi Delphenia, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 08, 2022

Good service completed on time Courtesy device by service tech and others At the dealership More

by Tryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

Dec 09, 2022 -

Ken Ganley Ford Norton responded

Hi Tryan, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 08, 2022

Very professional and respectful dealership. Was greeted as soon as I entered and all employees were courteous. More

by 922yakubikjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 07, 2022

My ganley Ford visit was very quick and easy to do when dropping off my vehicle for a recall. Everyone was very professional! More

by Subietech87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Dec 09, 2022 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 06, 2022

Call and talk to Brianna in service to see if I could get a repair and oil change on my 2019 ford escape and was told first appointment for oil change was Thursday and said fine was then was transferred to t More

by wellfolks53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez, Mike Hartley
Dec 06, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Brianna and Mike had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

December 06, 2022

So far I’ve had great service and good communication. I had one small problem with one of the services they did and it was corrected without question and an apology. Probably so smart I really didn’t nee More

by giboneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Dec 08, 2022 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 05, 2022

I found that the dealer really care about the people. They should be proud of themself More

by Rmagno32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 05, 2022

Great dealership very friendly and efficient They spent the time and made every effort To make our visit enjoyable More

by pontoonjanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Krupp
Dec 06, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 07, 2022 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2022

Everyone friendly and courteous especially Mike Hartley. Took care of me right away. Listened to my concerns. More

by cazecher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hartley
Dec 04, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 02, 2022

Amazing experience with Tony. Great experience from the time I walked in the door until I drove away In my new vehicle!!!! More

by Marilyn M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
Dec 04, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Dec 05, 2022 -

Ken Ganley Ford Norton responded

Hi Marilyn, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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