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Ken Ganley Ford Norton

Norton, OH

4.8
3,299 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,299 reviews

June 15, 2022

Very happy working with Sean and his team. They worked a fair price on a hard to find vehicle. Worked the deal quickly and had me in and out in an hour. Sean even picked me up from the airport More

by R. Cate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pangburn
Jun 16, 2022 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

June 08, 2022

Scott made the experience of ordering a new Bronco as painless as possible. Thanks for all your help. More

by oscar.toris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bomgardner
Jun 09, 2022 -

Ken Ganley Ford Norton responded

Thank you, Oscar, for taking the time to share your thoughts on working with our team. We're glad to hear Scott delivered such a great experience!

Jun 09, 2022 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We hope you have a great day!

June 08, 2022

The sales man bent over backwards to get me approved but after that part was done I feel that the higher ups changed the price that me and the sales man discussed to justify the trade in amount. I showed th More

by Agaskins62182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better."

June 08, 2022

Scott helped me decide what i was thinking for and was very pleasant to work with. More

by Brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bomgardner
Jun 08, 2022 -

Ken Ganley Ford Norton responded

Hi Brandy, thank you for your kind review; we are happy to pass along your comments to Scott here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2022

Really a great place to do business with! The salesman was very knowledgeable and the staff were courteous and friendly! More

by stevemehal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 04, 2022

Awesome customer service! Finally got my 2022 Bronco Wildtrack on my birthday LFG!! Thank you More

by fitzstock2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Ken Ganley Ford Norton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thank you, and have a fantastic day!

June 04, 2022

Great Dealership! Bought my 12th vehicle from Franco!!! Please Post!!! Drove up from Sarasota Florida to buy My new Ford from Ganley! More

by Mark J Casalinova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Ken Ganley Ford Norton responded

Hello Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thank you again for the great review!

June 02, 2022

I brought my car in without and appointment and they had it fixed , washed and out the door in 2 hrs. More

by Kareymehome21
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 31, 2022

Franco and Craig were awesome! We purchased our leased F-150, and both gentlemen took the time to answer all our questions and make our experience easy and stress-free ! Thanks for More

by 98sscbr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 02, 2022 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2022

Our saleseman, Franco was great! He was polite and courteous. He made the process quick and painless. I was so happy to not have to haggle or go back and forth about the price or wha More

by Xtremelyspoild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority and it's great to hear that Franco was polite and courteous! We're disappointed to hear however that your visit didn't entirely measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We would love the opportunity to touch base with you and address your concerns.

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