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Ken Ganley Ford Norton

Norton, OH

4.8
3,145 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,145 reviews

November 19, 2021

Very good experience easiest car purchase I have ever made will recommend this dealer to others More

by tfd042
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Nov 19, 2021 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

November 17, 2021

I was buying my truck at the end of the lease. Very smooth transaction. They even fixed a very minor issue and ran it thru the car wash. Desmond and Franco were great to work with. However, I was sur More

by sworky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well with both Franco and Desmond. We truly appreciate your five-star feedback! We will be sure to share your comments with our team. We look forward to having you as one of our valued customers for years to come.

November 16, 2021

Very fast and friendly. Got exactly what I wanted. Great people to do business with. More

by derekvalenti18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Steel
Nov 16, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review, Derek! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford!

November 16, 2021

Got me a great deal on this amazing truck. This is my Got me a great deal on this amazing truck. This is my main place for vehicles. I highly recommend. Ask for Franco. More

by pfcmoss1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Nov 16, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Ken Ganley Ford are glad to have you as a customer.

November 13, 2021

Thay do a good job at what thay do and I highly recommend this to everyone More

by wayne 6900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Fincham
Nov 14, 2021 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 12, 2021

They always take the time to explain what t needs to be done and why. Very friendly and concerned. More

by Kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 12, 2021

Dear Ken Ganley Ford, With most dealerships you will get a good sales department or service department , never both. With your Dealership though both are equally dependable . More

by paden4387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fulton met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2021

Had to have my car repaired. Drew in service was professional, kept me up to date one what was going on with my car. They even provided a loaner vehicle for no charge. Would highly recommend them fo More

by chrismikes91298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 11, 2021

Really great service and a lot of help.Would recommend this dealer.Fast and complete service. More

by Josemolli3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2021

l am very comfortable when l have my vehicle serviced at Ken Ganley Ford. The folks there are always very professional and accommodating. However, the price for the service is beginning increase and l may d More

by WMJKOBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Fulton and our team, and we look forward to working with you again.

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