Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Norton
Norton, OH
3,142 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,142 reviews
November 02, 2021
Fulton does a great job!Thank you for the great service Fulton does a great job! Thank you for the great service and follow up Fulton Fulton does a great job! Thank you for the great service and follow up Fulton More
by markshack
Verified CustomerEmployees Worked With
November 02, 2021
The service technicians are friendly, knowledgeable and thoroughly explain everything, I recently had issue that caused me to be 30 minutes late for appointment and they took me right in no questions aske thoroughly explain everything, I recently had issue that caused me to be 30 minutes late for appointment and they took me right in no questions asked. More
by DGHARBERT
November 02, 2021
Scheduled an appointment and was taken in right away. Service only took an hour and I was out the door. Awesome service Service only took an hour and I was out the door. Awesome service More
by jwasmer22
Employees Worked With
November 01, 2021
They kept me updated on the service of my vehicle. Good communications and friendly people. communications and friendly people. More
by JBADER0
Employees Worked With
November 01, 2021
Adam and Franco were amazing. They made my dream come Adam and Franco were amazing. They made my dream come true of being able to buy my 1st car all on my own. Will be a repeat customer. Adam and Franco were amazing. They made my dream come true of being able to buy my 1st car all on my own. Will be a repeat customer. More
by pfcmoss1994
October 28, 2021
Desmond was one of the most pleasant people I’ve ever dealt with and hooked me up with a beautiful car that was in great condition. If I need a car in the future I won’t hesitate to come to Desmond here dealt with and hooked me up with a beautiful car that was in great condition. If I need a car in the future I won’t hesitate to come to Desmond here at Ken Ganley Ford More
by Derek
Employees Worked With
October 27, 2021
I looked at the one Maverick (Lariat) they had on the lot. Franco was a nice guy and let me sit in the vehicle and he answered my questions. He said they'd negotiate on the price - starting at $5K OVER M lot. Franco was a nice guy and let me sit in the vehicle and he answered my questions. He said they'd negotiate on the price - starting at $5K OVER MSRP. WHAT A JOKE!!!! Then I asked about ordering a Ford Lariat thru them. Yea, no problem - but I could expect to pay $1.5 to $3K OVER MSRP once the vehicle arrived - probably many months later. I was upset. I went home and contacted other Ford dealers via phone and text. ALL the other Ford dealers would help me place my order and sell to me at MSRP. Ironically, I am currently leasing a Toyota Tacoma thru Ganley Toyota. They also will sell me a Toyota for $5K over MSRP. I will NEVER do business with a Ganley dealership ever again. And I've bought more new vehicles from Ganley than anyone. They are crooks as far as I'm concerned. More
by Unsatisfied
October 27, 2021
Good Customer service. Will definitely come back. Work was done quickly. When I dropped the car off they brought me home and picked me up to pick up my car. was done quickly. When I dropped the car off they brought me home and picked me up to pick up my car. More
by JJWIESEN
Employees Worked With
October 27, 2021
Everyone at the dealership was very friendly and courteous. My salesman was polite, knowledgeable and helpful courteous. My salesman was polite, knowledgeable and helpful More
by Eladich70
October 27, 2021
As always the staff was kind and courteous and friendly. The waiting room was clean. The waiting room was clean. More
by JOHNSTON1
