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Ken Ganley Ford Norton

Norton, OH

4.8
3,140 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,140 reviews

September 16, 2021

Service was great and car was finished in a short time. My service writers were friendly and handled my concerns perfectly. More

by cindymueller3550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Ken Ganley Ford Norton responded

Cindy, Thank you for choosing Ken Ganley Ford, your feedback and rating mean a lot to us. We're glad our service team were able to help, and we hope to see you again!

September 15, 2021

The service department is amazing. We dropped off our RV yesterday late morning and already today it’s ready. Excellent communication, prompt service. Highly recommend. More

by Kal60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

September 15, 2021

They were awesome nice group of people who are nice to deal with we got a car and a truck from them now fords are great. Go buckeyes ! More

by Fandkh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey, Ken Steel, Jennifer Fincham
Sep 15, 2021 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle(s) and that you had such a positive experience. We hope you will continue to enjoy your new car and truck!

Sep 15, 2021 -

Fandkh responded

Really people go to ganley. The people are great they have great cars and trucks. And good warranty on used cars and trucks. They will take care of you ! We went there to get an oil change on the car we just got from them and came out with a great oil change and a great truck thanks guys

Sep 15, 2021 -

Fandkh responded

Thanks guys

September 14, 2021

Thanks to Aaron,Franco,Paul and Carly all who are great that helped me purchase my 20/20 Ford Exployers Thanks again Anthony A. More

by aarchie1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano, Aaron Forsythe, Carly Neubert
Sep 15, 2021 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford. We appreciate your business and hope to see you again soon!

September 14, 2021

Everyone has been friendly, helpful and polite. I was very happy & excited with my purchase. More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Sep 14, 2021 -

Ken Ganley Ford Norton responded

Jackie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

September 14, 2021

Easy service appointment process and quick and efficient oil change and checkup. Answered a few questions I had. Great service appointment More

by Les121357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Ken Ganley Ford Norton responded

Les, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2021

Everyone at the Ken. Ganley Ford Dealership was very kind , polite, and eager to keep me informed about the service being performed on my car since my accident. More

by TURTLE2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

Sep 15, 2021 -

TURTLE2001 responded

Thank you

September 14, 2021

Good all-around please to buy and service cars and trucks have bought 2cars from them and have felt like family both times as well when we need one fixed great people More

by dward12 Don Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin and Aron, Carly Neubert
Sep 14, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review, Don. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to working with you again!

September 13, 2021

Service was fast and friendly. No complaints! I made my appointment online. Service person was helpful. More

by Making29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 13, 2021

The service was top quality! Fast and friendly.And I got The service was top quality! Fast and friendly. And I got to use my FordPass rewards! More

by DEBBYOSCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Sep 13, 2021 -

Ken Ganley Ford Norton responded

Debby, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

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