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Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,139 reviews
August 12, 2021
Great service very helpful getting the job done. The team's quality with excellent maintenance service everything they provided was 100% guaranteed the best decision I've ever made team's quality with excellent maintenance service everything they provided was 100% guaranteed the best decision I've ever made More
by Patrick Twyman
Verified Customer
August 12, 2021
I was very happy with the service on my 2020 Ford Explorer. The Service Rep.was great. I would recommend him to others . Thanks for getting my vehicle done in a timely manner. Explorer. The Service Rep.was great. I would recommend him to others . Thanks for getting my vehicle done in a timely manner. More
by JPM834
Employees Worked With
Paul Asano
August 12, 2021
Ganley made it easy to buy a new car! Desmond walked me thru the entire process and was super helpful. Thanks Ganley, love my new car! thru the entire process and was super helpful. Thanks Ganley, love my new car! More
by JMERTZ1
August 10, 2021
It was abd always has been a great dealership to go to for service questions. The guys who helped me explained in detail what was going on with my car and even had suggestions for my next visit. Will defi for service questions. The guys who helped me explained in detail what was going on with my car and even had suggestions for my next visit. Will definitely recommend this dealership to all my friends, family, coworkers, etc More
by JJB167
Employees Worked With
Paul Asano
August 10, 2021
Easy scheduling with prime openings.Clean and safe waiting area.Got a oil change and tire rotation. Everything done perfect. Galley washed my car for free also. waiting area.Got a oil change and tire rotation. Everything done perfect. Galley washed my car for free also. More
by TINMAN578
August 10, 2021
Great experience compared to last time. Very EASY to work with. Service tech was great! I felt like he really listened. We also had to pause the work to make sure we would be reimbursed for a battery that yo with. Service tech was great! I felt like he really listened. We also had to pause the work to make sure we would be reimbursed for a battery that you found was faultyand no problems and they understood. More
by kkbrady
Employees Worked With
August 10, 2021
Wow great customer Service!! took the time to answer all my questions, no pressure, just real people making sure I was happy and satisfied. Thank you so much!! my questions, no pressure, just real people making sure I was happy and satisfied. Thank you so much!! More
by Kristy
Employees Worked With
August 09, 2021
Great service and very professional. Dealer is clean and easy to find. Everyone is very friendly. Many vehicles to choose from. Multiple colors and sizes. easy to find. Everyone is very friendly. Many vehicles to choose from. Multiple colors and sizes. More
by WILLIAMLYNIII
August 09, 2021
Professional and through it I was very happy with the service. Everything was handled well and very friendly. I would recommend this dealership to anyone. service. Everything was handled well and very friendly. I would recommend this dealership to anyone. More
by JEZABEL152
Employees Worked With
Paul Asano
August 09, 2021
Your service center and staff was very helpful and informative with my vehicles mechanical and electrical issues. They kept me informed what was going on and the progress that was being made. informative with my vehicles mechanical and electrical issues. They kept me informed what was going on and the progress that was being made. More
by 19ecj72
Employees Worked With
Andrew, Erdman
